Regus Jobs & Careers in San Jose, CA

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16 days ago

Customer Service Representative - PT - US

Regus US Sunnyvale, CA

The Customer Service Representative (CSR) ensures the customer experience is exceptional throughout the entire business center. The CSR plays a key… Regus US


Regus Reviews

368 Reviews
2.8
368 Reviews
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Regus Chief Executive and Director Mark Dixon
Mark Dixon
224 Ratings
  1.  

    Good place to dip your toes into the business world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in San Jose, CA
    Current Employee - Customer Service Representative in San Jose, CA

    I have been working at Regus full-time

    Pros

    It is a large company so they have methods and standards for everything. If you have a problem to solve there is always people (managers, sales, operations, IT etc) to help. You get to be in a busy work environment interacting with many business types, lawyers, start-ups, IT, foreign companies- It is an entertaining mix.

    Cons

    There is not a lot of room for advancement if you do not want to go into sales. Also such a large corporate structure means there are a lot of rules. A major con:A single person can not afford their own apartment on this salary in a 45 min driving radius. They have not given significant raises in the past years ( for example: $0.11 cents/hr )

    Advice to ManagementAdvice

    For the job we do at the front desk, everything from reception, dealing with clients, billing, IT support- we should get much better compensation. Tech Start-ups in this area offer $10/hr more. If they could just raise their pay structure and pay employees a living wage they would be able to keep the good ones and attract better talent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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