Rent-A-Center Jobs & Careers in Birmingham, AL

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30+ days ago

Sales Assistant

Rent-A-Center Birmingham, AL +2 locations

Rent-A-Center provides opportunity for millions. For our customers: it's the opportunity to enjoy affordable brand-name furniture, electronics… Glassdoor


28 days ago

Customer Account Representative

Rent-A-Center Birmingham, AL +2 locations

Glassdoor


9 days ago

Customer Account Representative- Birminham

Rent-A-Center Birmingham, AL

How's your Quality of Life? · Are you looking for a job or a real career? · Do you worry about getting laid off? · Are benefits, 401k & paid time off… Glassdoor


22 days ago

Assistant Manager

Rent-A-Center Midfield, AL

How's your Quality of Life? · Are you looking for a job or a real career? · Do you worry about getting laid off? · Are benefits, 401k & paid time off… Glassdoor


30+ days ago

Sales and In Home Delivery Specialist - Now Accepting Applications

Rent-A-Center Midfield, AL +2 locations

How's your Quality of Life? · Are you looking for a job or a real career? · Do you worry about getting laid off? · Are benefits, 401k & paid time off… Glassdoor


9 days ago

Sales Assistant - Huntington Station

Rent-A-Center Hoover, AL

Rent-A-Center provides opportunity for millions. For our customers: it's the opportunity to enjoy affordable brand-name furniture, electronics… Glassdoor


Rent-A-Center Photos

Rent-A-Center's Headquarters - Field Support Center
History of Growth - Lobby of Field Support Center

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Rent-A-Center Reviews

480 Reviews
2.5
480 Reviews
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Rent-A-Center CEO Robert D. Davis
Robert D. Davis
38 Ratings
  1. 1 person found this helpful  

    The company is failing and here is why...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Representative in Birmingham, AL
    Current Employee - Customer Account Representative in Birmingham, AL

    I have been working at Rent-A-Center full-time (more than 3 years)

    Pros

    I get along with my immediate coworkers and store manager. That is all that is good that can be said.

    Cons

    Self entitled customers with an elitist attitude. The company expects you to go door to door collecting on accounts where customers are vindictive. Then the company expects you to go five houses up and down from whatever stop you just did (repo, delivery, service call) and preach the gospel of rentacenter. In rural areas with lots of no trespassing signs and such, this is a TERRIBLE idea.

    Then, just this week, they cut our hours back to where employees lose $100 - $200 a week depending on what you make, then tell us we get a $0.25 raise that only gives us back $12 - $14 a week. They are telling us its a good thing that it gives us more time for family - but it doesn't. They actually expect us to stay LATER now. They didn't say for our families, they mean for customers.

    They sent an email out yesterday talking about the closure of the corporate leasing division.

    They refuse to call a spade a spade and just say "hey, business is not so good, we have to cut you back". No they refuse to do so because then their beloved shareholders will panic and withdraw.

    This company is terrible. Most of the customers are wretched people with terrible attitudes that when you call nicely, trying to see what you can do to save an account and HELP them, they cop an attitude. The majority of the homes you go to are something that you would swear bubonic plague is alive and well there. You still work 45+ hours a week for minimal pay that got cut further back.

    Basically doing the math, they just negated the raises that I have worked hard for in the last 2 and a half years, putting me exactly what I was at when I first started here.

    And then, they have this new scheme called cascading rates. Basically, they took an item at a set price, raised that price significantly and said we can lower the cost if a customer really complains it is too high.

    This company is as dirty to its customers as it is its employees. I cannot describe how underhanded rentacenter is.

    And we just started carrying cell phones. If you go full term on a galaxy note 3 you will end up paying $2700!!! No kidding!!!

    Job seekers - avoid this company at all costs!!!
    Current employees - either find something fast or lets band together and make a counteroffer to their supposed great plan for employees - starting with 40 hours a week and company paid benefits and giving us our raises back!

    Advice to ManagementAdvice

    Get a new CEO, listen to your employees and stop lying saying you hear us. You don't survey us, so how do you hear us?

    My suggestions about your cell phone explanations wording being wrong fell on deaf ears. I tried to explain how your figures on just what 1gb of data will do was completely ignored when my store manager brought it to attention. He was told to keep me in the back - because I know what I am talking about.

    This company is failing miserably. You make questionable decisions that only worsen situations because you are greedy, then take away from us, the employees. And you try to tell us it is a GOOD thing!?

    I hope rentacenter gets bought out by aarons, which is coming by the way. Read the writing on the walls fellow employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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