Reputation.com Jobs & Careers in Redwood City, CA

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Show:  All Results Last 7 Days
2 days ago

Manager, Software Development – new

Reputation.com Redwood City, CA

We are seeking a Manager, Software Development (Server Side) who will lead a team of engineers responsible for design, implementation, testing, and… Reputation.com


2 days ago

Sr. Software Java Engineer – new

Reputation.com Redwood City, CA

Reputation.com is looking for a Senior Software Java Engineer with a focus on backend server development. In the role of Senior Software Engineer… Reputation.com


30+ days ago

Sr. UI/UX Designer

Reputation.com Redwood City, CA

We are looking for a world-class visual and interaction designer! As a member of our mufti-disciplinary design team, you will be responsible for… Reputation.com


30+ days ago

Front-End Software Engineer

Reputation.com Redwood City, CA

We're seeking a front end software engineer to push our user experience forward. In collaboration with product managers and team lead, our front end… Reputation.com


2 days ago

DevOps/Ops Systems Engineer – new

Reputation.com Redwood City, CA

We are seeking a DevOps/Ops Systems Engineer who will be part of a team responsible for our production platform, building our latest configuration… Reputation.com


16 days ago

Senior Front End Engineer

Reputation.com Redwood City, CA

• You are detail-oriented and know what makes good products and great user… Glassdoor


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Reputation.com Reviews

67 Reviews
3.8
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Michael Fertik
36 Ratings
  1. 1 person found this helpful  

    I was so excited to work here- so interesting! But management just doesn't care about you or the failing product.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager/Sales Executive  in  Redwood City, CA
    Current Employee - Account Manager/Sales Executive in Redwood City, CA

    I have been working at Reputation.com full-time for more than a year

    Pros

    Great location in a beautifully designed building.
    All the snacks and drinks you can eat, free lunch, great healthcare benefits
    Nice colleagues who work hard: everyone outside of management is trying to do their best despite the company culture and product issues
    Fun quarterly sales dinners
    Cool industry, interesting clients and stories
    Self rewarding for clients you are able to help

    Cons

    All of upper management left in 2012/2013.

    False promises: convincing people to stay under false pretenses, offer salary increases and then redacting, hiring people into certain positions and then removing them.

    Unrealistic expectations: not providing the resources that employees need to do their jobs. Account managers managing 4-500 accounts with tons of manual work - nothing is automated. Understaffed writing/editing team as well as fulfillment teams >> very poor product offering. Most things are outsourced to people in the cloud for the lowest price possible instead of building technology from the ground up to make things work.....lots of duck tape everywhere you look.

    Continuous Pivoting: new products all the time with no roadmap for actual implementation or scalability or training to sell/use the products.

    Overpromising to desperate clients who have no where else to turn, charging them tons, and then not delivering on engagements with no remorse. I'd very confidently say there is a 30% efficacy rate.

    No communication: literally 0. No one knows the direction of the company, who is working on what, what is most important, when there are new product releases, when there are management changes. There is no communication for individual teams, no training, no continued educations, no sales meetings, no notification of commission plan changes. I literally had money retroactively taken out of my paycheck, a month AFTER they notified us of a change in the commission plan.

    No work culture: Just go to work, work as best you can with what you have, go home.

    Terrible politics: When an organization is fundamentally failing the claws come out. Everyone is out for themselves with little regard for others or their careers. This is Reputation.com 100%. Be really good at navigating the right people or flying under the radar of mid-management.

    They are looking for an exit: Upper management is working very hard to make the financials look as good as possible so someone (I'm not sure who!) will buy them/ they can IPO....whatever. It's abundantly clear everywhere you turn that they just don't care about renewal rates, quality products, efficacy, or employees.

    Let's not forget the lawsuits: they have had a class action lawsuit brought against them.

    I promise without a doubt that the glowing reviews are faked......let's not forget what Reputation.com does to make money.

    Overall: Work here if you really need a job, you'll make it out just fine and this is a brand name firm almost so it can help you to move up in Silicon Valley when you do leave. Don't work here if you have options and are looking for a long term career / career growth.

    Advice to ManagementAdvice

    I'm not sure what to say....
     Communicate openly. Develop transparency. Teach your employees, let them grow with you. Ditch some of the product offerings and make the ones that stick really good.

    Your clients need your help, not crap 100 word bios written by someone in Thailand that they have to edit themselves. Invest in your people, narrow your focus, hold each other accountable, don't over expect and underpay.

    Develop consistent products for your highest paying clientele and have the staff to manage and fulfill their accounts - without doing this you are making it really tough on your employees and taking advantage of your clients when they are already in a really bad situation.

    Doesn't Recommend
    Disapproves of CEO