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Ricoh Americas Corporation Reviews

435 Reviews
2.7
435 Reviews
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Ricoh Americas Corporation Chairman & CEO Martin Brodigan
Martin Brodigan
163 Ratings
  1.  

    Great employees and training!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
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    Former Employee - Account Executive I  in  Los Angeles, CA
    Former Employee - Account Executive I in Los Angeles, CA

    I worked at Ricoh Americas Corporation full-time for more than a year

    Pros

    Ricoh University is a great training and information asset for Ricoh Sales Executives. Compensation is fair and perks help when the sales process becomes a bit of a grind. Upward mobility is realistic and current employees often receive first consideration which creates and environment of great internal promotion.

    Cons

    Some sales managers don't direct more of their focus on profitability of the account executives which of course would increase the overall numbers ($$$$$) of, account executive, sales manager and branch. Service issues were a continual repetitive issue. Some clients/customers did not have a full understanding of the use of equipment and often utilized their machines in ways that were not conducive for good functionality of the equipment. Others would often ignore tips and advice from technicians,(who were very knowledgeable,) and purchased equipment/machines that were not manufactured for the level of use that the clients/customers utilized the machines for.

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    Neutral Outlook
    No opinion of CEO