Ricoh Jobs & Careers in Cambridge, MA

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Ricoh Reviews

132 Reviews
132 Reviews
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Ricoh President & CEO Zenji Miura
Zenji Miura
12 Ratings
  1. 1 person found this helpful  

    Great potential but no leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National
    Current Employee - National

    I have been working at Ricoh full-time for more than 10 years


    Ricoh offers the ability to sell great products and is transitioning in the industry with an amazing portfolio of services. There is only one other company in this industry that can do what Ricoh can do for a customer, in terms of total account solutions.


    There is a great amount of management within Ricoh. The issue is there is very little leadership in a culture where employees are scared to bring up failures in the company. It is a company run by finance, HR and legal. This has led to declining compensation packages for sales. It is difficult for sales to work through a complex and limiting compensation. To add to that burden the internal infrastructure and processes are completely broken. Ricoh has not practiced internally what it has preached and delivered externally for it's customers; streamlining complex processes. On top of all of this, Ricoh is one of the most expensive in the industry.

    Advice to ManagementAdvice

    Don't overburden, penalize and treat every employee as a legal and HR risk. Trust that you have hired the right people in the right positions. Manage to the issues rather than treat all employees as problems. Be proud when sales professionals earn great money. It means that they are doing their jobs for the company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO