Ritz-Carlton

  www.ritzcarlton.com
  www.ritzcarlton.com

Ritz-Carlton Jobs & Careers in Cleveland, OH

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19 days ago

Agent-Communications

Ritz-Carlton Cleveland, OH

Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake up… Snagajob


Ritz-Carlton Reviews

325 Reviews
3.9
325 Reviews
Rating Trends

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Ritz-Carlton President and COO Hervé Humler
Hervé Humler
126 Ratings
  1.  

    Great Company; just try to stick to larger properties if upward mobility is a priority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications/PBX in Cleveland, OH
    Current Employee - Communications/PBX in Cleveland, OH

    I have been working at Ritz-Carlton full-time (more than 5 years)

    Pros

    The company culture, perks ranging from discounts to medical to just general swag. I adore working here, although did not in the past due to shoddy management. There are so many benefits to working here, I would always recommend it still. Pros: medical/dental/vision, opportunity for career mentor-ship, culture and attitude, "friendly" corporation, opportunities to win luxury gifts and trips regularly, fun environment, employee cafe, employee recognition and appreciation, top pay rates.

    Cons

    As with any company, but especially glaring to due to the strongly touted Ritz-Carlton brand standards and culture, an ineffective manager can ruin the experience for anyone working around them. Also, having already worked at a small property, you will find that upward mobility is nearly impossible unless you are being mentored and placed in line for positions that come open. Do not expect to procure a promotion if you are not fully immersed in the culture and be aware of your emotional IQ. These things will get you further than any outright work ethic accompanied with a poor attitude.

    Advice to ManagementAdvice

    Focus on career and talent development with associated, even when they have not made it to management yet.

    Recommends
    Positive Outlook
    No opinion of CEO

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