Rogers Communications

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29 days ago

Technical Support Consultant

Rogers Communications Moncton

• Connect and build rapport with a variety of customers by actively listening to our customers, asking the right questions and offering solutions… Rogers Communications

20 days ago

Program Consultant, Leadership Coaching Systems

Rogers Communications Toronto

Reporting to the Director, Organization Effectiveness the position involves building program awareness and sponsorship, alignment of coaching… Rogers Communications

25 days ago

Customer Service & Sales Consultant - Bilingual (French & English)

Rogers Communications Burnaby

• Assist customers with their inquiries, (including billing inquiries, contract / plan information, processing bill payments, cancellations… Rogers Communications

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Rogers Communications President and CEO Guy Laurence
Guy Laurence
139 Ratings

    This company has a mix of good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Rogers Communications full-time (more than 5 years)


    The medical and dental benefits are amazing for staff
    There are a lot of brand promotions during training sessions so you get lots of opportunity for freebies
    You have opportunities in other fields within rogers aside from just sales even if you start there as they own some TV stations and magazines.


    Constant technical issues
    Salary is the lower end of spectrum for the amount of work you do
    You need to have thick skin because cell phones have become so important to people that they will lash out
    Upper management is difficult so when you have any problems you need to go through a large series of people
    Constant errors on pay

    Advice to ManagementAdvice

    Get the pay sorted out, not only is it low but when you combine with constant errors and late pays it makes it impossible for staff to manage their personal lives and living expenses.
    Make upper management more accessible as a lot of staff fear if a complaint is made they will lose their jobs even if their direct superior is being unethical.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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