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25 days ago

Japanese Consumer Product Support Specialist

Rosetta Stone Washington, DC

Part-time Japanese Consumer Product Support Specialist will provide world-class, enthusiastic support to Rosetta… Glassdoor


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167 Reviews
3.1
167 Reviews
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Rosetta Stone President & CEO Stephen Swad
Stephen Swad
69 Ratings
  1. 3 people found this helpful  

    Nice product, poor management, nothing new to offer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Arlington, VA
    Former Employee - Business Analyst in Arlington, VA

    I worked at Rosetta Stone full-time (more than an year)

    Pros

    You meet a variety of people, lot of whom are young, that can provide a good fresh ideas to help direct the company. Lot of people are motivated, the environment in the Arlington office is nice. They have a stocked fridge and and bagels every Friday. There are some talent, smart individuals who work here.

    Cons

    The management is terrible. Leadership buys companies and has no idea how to integrate them into the Rosetta Stone family. You have mid level managers who don't have a clue what they are doing and end up being missing most of the time. The environment has very low moral. Walking around you don't see the energy that was once there. Lot of the mid level managers are looking for quick fixes. They hold raises hostage for 6 months and then give the minimum pay possible. The marketing research team gives them proper direction and they ignore it. The IT team is full of people who are self obsessed and unproductive. It started out as a great place to work and turned into a nightmare. The people who are left behind are unhappy and the leadership and management is just trying their hardest to lie with numbers to appease the board of directors. The only thing I've seen them do is spam email accounts in hopes that people still buy a product that hasn't changed in years. I would avoid this company

    Advice to ManagementAdvice

    Stop micromanaging projects you aren't needed and start showing up when you are needed. Listen to your employees, give proper compensation and raises. You are the reason this company is terrible.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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