Ross Stores – Sacramento, CA
The Assistant Store Manager (ASM) is responsible for management and supervision of all assigned departments and all non-exempt employees. The ASM… Ross Stores
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I worked at Ross StoresNo opinion of CEONo opinion of CEO
Like in all retail enviornments, you are in constant contact with a diverse group of customers and employees each with their own unique personalities. Relationships are quickly formed with co-workers as well as the local regulars. This is a great way to gains skills in customer service and money handling.
Have you been to a Ross on a Saturday morning?! Although most customers are compliant, you will run into a number of "bad apples" that neither respect you or the store. This, in addition to the massive amounts of merchandise on the sales floor, leaves the store in seemingly constant disarray. If you plan on working part time with a open schedule, be prepared to work just under full time hours with none of the benefits. Non-managerial or non-superviory positions start at minimum wage; plan accordingly.
Advice to Management
From my experience, assitant managers and in-store area superviors are the backbone of the Ross stores' employee and customers relations. Consider introducing or retraining a more hands-on upper management team.