Ross Stores

www.rossstores.com
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Ross Stores Jobs & Careers in San Diego, CA

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30+ days ago

District Manager- dd's DISCOUNTS - San Diego Market

Ross Stores San Diego, CA

Customer Service • Serves as a main point of contact for customer service issues in the district. Responds quickly and effectively to all… Ross Stores


4 days ago

Store Manager

Ross Stores Santee, CA

Customer Service • Executes customer service programs (CARA, Star Service, Mystery Shop Program) and Merchandise Presentation programs through… Ross Stores


Ross Stores Reviews

1,157 Reviews
2.6
1,157 Reviews
Rating Trends

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Ross Stores Vice Chairman and CEO Michael A. Balmuth
Michael A. Balmuth
445 Ratings
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    Not worth it

    Former Employee - Sales Associate in San Diego, CA
    Former Employee - Sales Associate in San Diego, CA

    I worked at Ross Stores part-time (less than a year)

    Pros

    I can't think of any pros. Stay away from Ross, I have no idea how employees last more than 2 months at this company. Stay away at all cost even if you are wanting to get experience in retail.

    Cons

    Extremely insufficient training. If you do get hired, make sure to really pay attention to the orientation videos because that is where the training is at. On my first day of work, I was thrown into running go-backs with no formal on-the-floor training. This was my first retail job so I had no idea what I was doing and there were no other employees on the floor to help me. The most hands on training I had was 5 minutes at the cash register which only taught me how to ring up, take off the sensor, and bag the items. No training on how to do returns or look up items, so no training on special circumstances that arises very frequently.

    Advice to ManagementAdvice

    When hiring a new employee, MAKE SURE TO PROPERLY TRAIN THEM OR GET SOMEONE TO TRAIN THEM. It is so unprofessional to throw a new person onto the floor without any guidance. Other employees are not responsible to train, only the supervisor or manager should be doing that.

    Doesn't Recommend
    Negative Outlook

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