Royal Bank of Scotland Jobs & Careers in Glasgow, Scotland

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20 days ago

Senior Relationship Manager, Lombard Technology Services

Royal Bank of Scotland Glasgow, Scotland

As Senior Relationship Manager you will be a member of the regional sales team, driving the ongoing development of the LTS portfolio in the mid… Royal Bank of Scotland


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Royal Bank of Scotland Reviews

702 Reviews
3.1
702 Reviews
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Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
55 Ratings
  1.  

    Must try harder with customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Glasgow, Scotland (UK)
    Current Employee - Operations Manager in Glasgow, Scotland (UK)

    I have been working at Royal Bank of Scotland full-time for more than 8 years

    Pros

    Good People
    Decent working environment
    Flexible arrangements if required

    Cons

    Not enough customer focus (despite our "values")

    Advice to ManagementAdvice

    Only actions will reinvigorate both the workplace and employees. The cessation of teaser rates is fine in principle, but when products are inherently unfavourable, this only compounds staff frustrations and customer indifference.

    Staff perks are great. In some cases too good so some staff are coasting towards retirement without the drive needed to change the culture. Survival is an art form practised by many...

    Recommends
    Neutral Outlook
    No opinion of CEO