Royal Caribbean Cruises Jobs in Springfield, OR

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30+ days ago

Cruise Representative

Royal Caribbean Cruises Springfield, OR

Great Vacations Begin with Great Employees! We are committed to continue creating amazing new experiences for our guests in the years ahead. It’s our… Royal Caribbean Cruises


30+ days ago

Direct Guest - Service

Royal Caribbean Cruises Springfield, OR

Responsible for receiving and responding to service requests and inquiries from direct guests via inbound and/or outbound phone calls, as assigned… Royal Caribbean Cruises


30+ days ago

Direct Guest - Inbound Sales

Royal Caribbean Cruises Springfield, OR

This position is part of a direct consumer outreach sales organization, where the sales agent is the first point of contact for guest calling into… Royal Caribbean Cruises


30+ days ago

Agent, CO Inbound RCI

Royal Caribbean Cruises Springfield, OR

This position is part of a direct consumer outreach sales organization, where the sales agent is the first point of contact for guest calling into… Royal Caribbean Cruises


30+ days ago

Agent, CO Blended Service FT

Royal Caribbean Cruises Springfield, OR

Responsible for receiving and responding to service requests and inquiries from direct guests via inbound and/or outbound phone calls… Royal Caribbean Cruises


30+ days ago

Agent, CO Bilingual

Royal Caribbean Cruises Springfield, OR

This position is part of a direct consumer outreach sales organization, where the sales agent is the first point of contact for guest calling into… Royal Caribbean Cruises


30+ days ago

Rep, Cruise

Royal Caribbean Cruises Springfield, OR

Under the direction of a Reservations Supervisor, handles in-bound… Royal Caribbean Cruises


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Royal Caribbean Cruises Reviews

3.6
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Royal Caribbean Cruises Chairman and CEO Richard D. Fain
Richard D. Fain
132 Ratings
  • customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, OR
    Former Employee - Anonymous Employee in Springfield, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Royal Caribbean Cruises full-time

    Pros

    Paid training and health club

    Cons

    No autonomy. Management never has your back. They cheat their employees out of hours yet expect you to clock in to the minute. I felt like I was a slave. They set unrealistic expectations and it's a no win situation. I won several awards yet my coach NEVER backed me up if I made a single mistake. It is a horrible place with constant turnover. I hated it and I was the top performer on my team. Management is the worst ever!!!!

    Advice to Management

    Coach and work with your employees. We are humans, not robots. Your call center is a sweat shop.....


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