Russell Cellular
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Russell Cellular Reviews

37 Reviews
37 Reviews
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Jeff Russell
19 Ratings
  1. 1 person found this helpful  

    Good people. Bad pay. Could be a great company one day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Russell Cellular full-time for more than 5 years


    The people and owner seem great. They treat employees very well and seem to do their best to make working there good time. They give many chances and understand they are paying bottom dollar but asking for top dollar performance. You can play music and take breaks whenever you want. You don't have to dress like a car salesman (buy you basically are one). Management is like anywhere else if you do your job then they are great and if you are slacking then they are not.


    The pay is absurdly low and had only got lower the longer I been there. Your pay is almost entirely commission based and the targets get raised or changed every 6 months or so. They do not seen to know what they are doing a lot of the time new expect you to perform like a seasoned sales professional. You have to deal with the Verizon people a lot, to, who will blame your store for everything that is wrong with Verizon. They take zero ownership of anyting. You have to deal with terrible second tier stock that is always behind any launch date and got are selling at higher prices than the corporate store but expected to sell like you are a corporate store. Seriously the expectations go up every year but the stock gets worse. You will spend most of your day cold calling people to. They won't call it cold calling for some reason but they run an old school sales floor straight or of Glengary Glen Ross but with polo shirts instead of suits. Also, if it matters to you, they are very religious and don't mind telling you but you won't find that in their ads. Just so you know ahead of time.

    Advice to ManagementAdvice

    It's nice that your are nice people but you don't pay enough or train enough on the things that really help. Employees can't order and sell stock that isnt there. Raise hourly pay and lower the silly commission targets so they are easily understood. It's mystery pay every check-there is as many ways to make a dollar on things as there are plans. Just pay a fair wage. You will attract better workers who really care about the customers instead of just see dollar signs or just there because they don't want to work at McDonald's.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO