SECURUS Technologies

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SECURUS Technologies Reviews

30 Reviews
30 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Rick Smith
17 Ratings
  1. 1 person found this helpful  

    dont work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Carrollton, TX
    Former Employee - Supervisor in Carrollton, TX

    I worked at SECURUS Technologies full-time (more than 5 years)


    most people are nice, work-life balance pretty good, free parking, bonus paid to all salaried employees


    nepotism at its highest, company does not value integrity, doesnt' even know the meaning of "value", must pay to telecommute (if allowed), low pay, extremely high benefit costs, no raises-just cost of living adjustments even though they raise benefit costs after you get a 2% "merit increase", what a joke, executives live in their offices, HR people have conflicts of interest, VPHR lacks ethics and delegates everything, payroll supervisor is mean and rude and treats people very poorly with many complaints yet no one does anything, call center "tied" to desk and can't use bathroom unless on scheduled break, supervisors and managers MUST donate to United Way or be fired/demoted, good ole boys club, CEO will ask if you are a republican, if you get promoted you will most likely not be paid minimum of salary range, excessive customer complaints, little to no training for managers, performance reviews are subjective and don't follow instructions, the positive review on here was written and responded by the same person, i could go on and on, dont say you were not warned

    Advice to ManagementAdvice

    get rid of everyone in human resources and payroll and start over, create and require management training, especially ethics, get out of your office and know who actually earns your bloated paycheck

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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