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SMART Technologies President & CEO Neil Gaydon
Neil Gaydon
38 Ratings
  • Helpful (3)

    not so good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at SMART Technologies full-time (More than 3 years)


    Some really dedicated people. Low level managers, engineers, and other staff are great people and great to work with.


    Bad culture is completely entrenched. Ultra heavy process that impedes any ability to do good work, despite the best efforts of many front line employees. Upper management is totally clueless, shifts things around without a real strategy in mind. Product development is done in a total vacuum, with no data driving any of the decisions. Features are chosen at random by the CTO, and unsurprisingly most of them fail to resonate with users. Products are low quality and rushed to market because upper management is rolling the dice with reckless abandon. Too many products, not enough culling of unsuccessful products. Managers are unfortunately thrown into a lions den where they have to play politics instead of helping their team build great products. CEO blames lack of product sales on people going home early, meanwhile some major blunders by upper management go totally unacknowledged. This company was wildly successful before there was any competition. This success masked a lot of endemic issues. Now that education spending is in the gutter and their bread and butter product has been commoditized, all of the major problems are surfacing. Multiple attempts at restructuring have been unsuccessful. This company operates like a big ship and cannot turn on a dime.

    Advice to Management

    sell the company

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