SYKES Jobs & Careers in Eugene, OR

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22 days ago

Mgr Account Operations

Sykes Enterprise Eugene, OR

• Adherence to SYKES policies on ethics and integrity • Manage defined support services including planning, development, implementation and… Sykes Enterprise


21 days ago

Customer Service Representative with Upsell Support

Sykes Enterprise Eugene, OR

We’ve all been there… you have a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial… Sykes Enterprise


6 days ago

Team Mgr Site Operations

Sykes Enterprise Eugene, OR

• Adherence to SYKES policies on ethics and integrity. • Meet or exceed team's contract production and performance metrics. • Meet or exceed… Sykes Enterprise


SYKES Reviews

341 Reviews
2.2
341 Reviews
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Recommend to a friend
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SYKES President, CEO, and Director Chuck Sykes
Chuck Sykes
183 Ratings
  1.  

    At Sykes I was a Customer Care Agent for AT&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative  in  Eugene, OR
    Former Employee - Customer Care Representative in Eugene, OR

    I worked at SYKES full-time for less than a year

    Pros

    I loved assisting the customers and I loved my co-workers

    Cons

    I didn't like it that the customer care agent were trained for 7 weeks, but the corporate store and retail clerks were trained only 2 weeks. 75% of our calls were dealing with how the corporate/stores had messed up customer accounts.

    Advice to ManagementAdvice

    Train care agents and clerks the same way

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO