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I worked at SYKES full-time (More than 10 years)RecommendsPositive OutlookApproves of CEORecommendsPositive OutlookApproves of CEO
Most of the senior leadership is fair and has a team player attitude. Sykes was very good about promoting from within the organization. The
Some senior leaders were allowed to conduct themselves in less than professional ways without repercussions. There was a noticeable amount of favoritism in the senior teams.
Advice to Management
Do a better job in recognizing the hard working CSR's and the team leaders especially for the vast amount of responsibilities they perform.