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23 hrs ago

Customer Service Advisers - Full Time – new

Scottish Widows Edinburgh, Scotland +2 locations

This team plays a vital role in ensuring our customers' needs are at the heart of everything we do by servicing and maintaining Corporate Pensions… Jobg8


Scottish Widows Photos

Scottish Widows Building from Port Hamilton (Photo thanks to Geograph user Kim Traynor, Some Rights Reserved)
Scottish Widows HQ (Photo thanks to Geograph user Thomas Nugent, Some Rights Reserved)
Reflections in the Scottish Widows Building (Photo thanks to Geograph user Lisa Jarvis, Some Rights Reserved)

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Scottish Widows Reviews

8 Reviews
2.2
8 Reviews
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Scottish Widows CEO Toby Strauss
Toby Strauss
0 Ratings
  1.  

    Once a great place to work, ruined now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in London, England (UK)
    Former Employee - Account Manager in London, England (UK)

    I worked at Scottish Widows full-time (more than 3 years)

    Pros

    Can be good money if in the right job, overall at my time the company was just heading in the wrong direction. Friends still there say it has only gotten and continues to get worse.

    Cons

    Soul destroying in most roles as management genuinely are making a mess of things. Apparently there is not a single administration area that is not in severe backlog situation, including the complaints department which speaks volumes

    Advice to ManagementAdvice

    Listen to staff outside Head Office and remember that they actually have customers to consider. There are real peope with real investments that they need to consider. It is not just fodder for a good advertising campaign, it's real.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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