Sears – Bethesda, MD
This position is responsible for providing direction and support for the back shop operations and Technician performance in the service bays of the… Percipio Media
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Sears part-timePros
In my personal experience, managers were nice and helpful. But in general Sears doesn't have an efficient management system. You can have a flexible schedule if you have another job or if you are in school. However they want you to be available at least one day of weekends and some closing and some opening shifts and of course during Holidays!Cons
I have never looked at this job as my career. I just kept it for the time I was in school and I couldn't wait to leave. I just don't like the culture of the company and the management strategies. Even though I was delivering an excellent customer experience for the company, in general Sears is known by its poor customer service which I believe is again because of poor management. Also, they intend to hire not the right persons, so I think the turnover rate is high, especially between cashiers. Everything is about money in this company and as an employee you feel you are only being used to generate more income for the company and there is not more than that for you there. Sears is occasionally open on some holidays during the year which most of other retailers close on those holidays. For example, in last two years the whole Mall was closed on Easter day except Sears!!
There are not good insurance available for you as a part-time employee.
The other thing is you cannot completely rely on the job if you are part-time. Because whenever they need you more they schedule you, but when it is quiet and slow, they give you min hours which makes the paycheck really small.Advice to ManagementAdvice
Try to recognize the good work of employees and acknowledge that. This can be a motivation to keep doing the good job. When you are treated the same as others when you perform better and you take more responsibility, it is discouraging.Doesn't RecommendNegative Outlook