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11 days ago

Outside Sales Representative

Sears Home Improvement Gaithersburg, MD +4 locations

Sears Home Improvement Products, a national leader in the do-it-for-me home improvement field with product lines that include; HVAC heating and… Sears Home Improvement


30+ days ago

Store Manager Trainee (SMT)#1814-FAIRFAX, VA

Stores - Sears Fairfax, VA

program. The program consists of, but is not limited to, facilitated training, job shadowing, on‐the‐job, self‐study and online training. At the… Glassdoor


11 days ago

Outside Sales Consultant

Sears Home Improvement Hartford, CT +3 locations

We know what you want -- a career opportunity where you can put your sales skills to use and have an unlimited earning potential. Well, you just… Sears Home Improvement


25 days ago

Customer Service Retail

Sears Outlet Stores Houston, TX +5 locations

We are looking for ENERGETIC, MOTIVATED GO-GETTERS! The Sears Outlet Stores in the Houston metro area are currently hiring Merchandise Processors… Sears Outlet Stores


30+ days ago

Sales Consultants Needed!!

Sears Home Improvement Cleveland, OH +3 locations

Sears Home Improvement Products, a national leader in the do-it-for-me home improvement field with product lines that include; HVAC heating and… Sears Home Improvement


11 days ago

Senior Counsel - Loyalty Programs

Sears Holdings Hoffman Estates, IL

Review SYWR emails, coupons, social media and texting offers to members and all other relevant marketing collateral Day to day counseling on… Ivy Exec


11 days ago

Director, General Manager - Online

Sears Holdings Hoffman Estates, IL

The General Manager (DVP or VP), Online Business Vertical, will lead a single or multiple verticals valued at least $300M+ in online revenue. The GM… Ivy Exec


11 days ago

Assistant General Counsel - Store Operations

Sears Holdings Hoffman Estates, IL

/Skills/Experience Requirements Experience with contract negotiations and drafting Experience with regulatory agencies, including OSHA, FDA, State AG… Ivy Exec


11 days ago

Associate General Counsel - E-Commerce & Integrated Retail

Sears Holdings Hoffman Estates, IL

/Skills/Experience Requirements Responsibilities Identify, propose and drive solutions… Ivy Exec


11 days ago

Director, eCommerce - Consumer Electronics

Sears Holdings Hoffman Estates, IL

The below apply to the Sears.com, Kmart.com and ShopYourWay.com Consumer Electronics and C onnected Solutions eCommerce business: Define and deliver… Ivy Exec


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Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
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  1. 5 people found this helpful  

    Everything is Perfect Except the Psychology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Footwear MCA  in  Lawton, OK
    Current Employee - Footwear MCA in Lawton, OK

    I have been working at Sears part-time for less than a year

    Pros

    The products we sell are the most important thing. That's what brings the customers in. The products are very good, and the presentation is very good. Shelves are clean, items are organized, salespersons are friendly, helpful, and knowledgeable. MCA's are efficient and hard working. Cashiers are cheerful and smart. Managers are awesome. The managers devote themselves to the store and work very hard at every detail all the time. They are nice and helpful and fair. The backroom crew is professional and clean. Everyone is doing their best and doing it well. I like the music and the atmosphere. It is a great shopping environment.

    Cons

    There's just a negative aura at work. My immediate boss is never happy. She never says anything nice. Meetings are all about numbers, get more numbers, bigger numbers, push the customers for more emails and credit contacts. The customers don't like it. They can't "shop their way" when they're constantly being pushed to give up personal information. They've already given everything they've got, there is no more. Quit milking the credit cow she's dry. A lot of employees are rude to each other or seem unhappy. Employees are also customers, treat them as if they had some value. As far as psychology, for god's sake give compliments to your employees! How hard would it be to say "Hey I noticed you picked up that trash" or even "I see that you were trying to do the right thing but here's where you went astray." Psychology. Lead with the good news, then gently break the bad news. Pat on the back once in awhile.

    Advice to ManagementAdvice

    Be a nice store. Be friendly. Say nice things to your customers and your employees. Customers don't have much money, they don't want long drawn-out contracts. They want quick quality purchases. Quit milking the credit cow she's dry. Use psychology, Give compliments to your employees! Say "Hey I noticed you picked up that trash" or even "I see that you were trying to do the right thing but here's where you went astray." Psychology. Lead with the good news, then gently break the bad news. Pat on the back once in awhile. Employees are also customers, treat them as if they had some value.

    Recommends
    Positive Outlook
    Approves of CEO