Sears Jobs & Careers in Seattle, WA

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9 days ago

Assistant Store Manager Trainee (ASMT)

Stores - Sears Redmond, WA

program. The program consists of, but is not limited to, facilitated, job shadowing, on‐the‐job, self‐study, and online training. At the conclusion… Glassdoor

30+ days ago

Sears - Asst. Manager, Land's End

Stores - Sears Redmond, WA

The Assistant Store Manager, Softlines is responsible for managing merchandise and customer assistant activities and consultative selling across the… Glassdoor

17 days ago

PT Home Solutions Advisor - Federal Way, WA job in FEDERAL WAY

Sears Holdings Federal Way, WA

§For the seventh consecutive year, Sears Holdings has been recognized by G.I. Jobs on itsTop 100 Military Friendly Employers list. For 2013, the…

23 days ago

District HR Coordinator - FLS - Seattle

Stores - Sears Federal Way, WA

The District Human Resource Coordinator (DHRC) is a critical member of the HR team providing operational HR support for multiple locations in areas… Glassdoor

Sears Reviews

4,011 Reviews
4,011 Reviews
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Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
772 Ratings

    Lost Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Seattle, WA
    Former Employee - Assistant Manager in Seattle, WA

    I worked at Sears full-time (more than 8 years)


    Very strong brand recognition with Kenmore, Craftsman, and Lands End products. Great opportunity to manage and develop large teams. Internal social media communication website is years ahead of other market leaders. High potential for career advancement if you can balance the metrics which are subject to change.


    Leadership is not in line with long term growth. Metrics overbearing and for all the wrong reasons. The focus of the company is no longer on people. Customers are no longer valued unless they are rewards members. Company claims to invest in stores yet it's done in a very limited fashion with little support and follow up. Store morale is on a downward slope with the current vision being pressed with accountability yet no feedback/support to go along with it. Company is systematically self destructing by no longer renewing leases to stores.

    Advice to ManagementAdvice

    Remember that you are a retailer first and focus on the customer and the sales experience. Quit making cashiers ask a million questions and forcing employees to ring up items on digital devices. Focus on streamlining the operations and ensuring the company is executing it's core 100% consistently instead of shifting gears every quarter. Change your power ranked scorecard to reflect true profitability and make it the bigger piece of the pie. Align your regional and store teams with a sales/customer service mentality and use the customer feedback from Facebook as a level setter. Have stringent follow up of your third party installers and delivery teams.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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