Service 800

  www.service800.com
  www.service800.com

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30+ days ago

Customer Service Representative (Part time basis)

SERVICE 800 Inc Indonesia +2 locations

SERVICE 800 is looking for motivated individuals who are willing to work from home. You must be bright, personable and can articulate well verbally… Glassdoor


Service 800 Reviews

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2 Reviews

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  1.  

    Humorless bosses, low pay, not enough work to justify working there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Calling Representative
    Former Employee - Calling Representative

    I worked at Service 800

    Pros

    If you want to work hourly with lots of flexibility for a part time shift, this could be an option for you. Supervisors are good about allowing time off for health appointments, etc. Training staff is excellent.

    Cons

    No benefits, no work unless there are records to call to make customer surveys. Pay is low compared to other similar positions. You are rated strictly by the numbers..how long between calls, how quickly you can record information. No soft skills appreciated, bosses humorless. You're expected to be perfect like a robot, but not to sound like one when you call.

    Advice to ManagementAdvice

    Making survey calls can be really boring, day after day. Often, the only contact reps who work from home have with the company is with their supervisors, and some of them are extremely critical, never supportive. It would be good to train the supervisors to be better in terms of motivating the reps and making them feel appreciated.

    Doesn't Recommend

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