Service Corporation International

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Service Corporation International Reviews

199 Reviews
2.3
199 Reviews
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Service Corporation International President, CEO, and Director Thomas L. Ryan
Thomas L. Ryan
87 Ratings
  • 1 person found this helpful  

    Operations VS Sales. Ongoing stressful battle between the internal departments. Management too far removed to notice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Counselor Pre-Need in Jacksonville, FL
    Current Employee - Counselor Pre-Need in Jacksonville, FL

    I have been working at Service Corporation International

    Pros

    Helping families during time of need is always gratifying. Yet as important as it is to serve your families in this industry, this type of activity does not earn you one penny.

    Cons

    You have no support. Leadership is very far removed from understanding the difference of what they want accomplished and what realistically can be accomplished when sales people report to a group of operations people with altered directives that make it impossible for them to support your job role in terms of being successful. These leaders outside of sales solely excep sales people to spend time in day doing service related work for families with existing needs, this is not related to pre-need sales at all. Therein lies why quotas become hard to meet, and without sales you end up working for free.

    Advice to ManagementAdvice

    Far too removed to begin to understand the role of how this position operates today! Strongly suggest all market leadership become a counselor in rotation for several weeks tho identify with challenges hindering sales growth and superior customer care.

    Doesn't Recommend
    Neutral Outlook

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