Service Corporation International

  www.sci-corp.com
  www.sci-corp.com
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Service Corporation International Jobs & Careers in Miami, FL

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7 days ago

Assistant Sales Manager

Service Corporation International Miami, FL

Who we are. What we do. Were more than North Americas largest provider of funeral, cremation and cemetery services. We are mothers, fathers… Service Corporation International


30+ days ago

General Manager

Service Corporation International Miami, FL

General Manager (in Training) The General Manager in Training position is a great opportunity to take your career and talent to the next level… Glassdoor


30+ days ago

Brand Coordinator

Service Corporation International Miami, FL

Brand Coordinator (Bilingual in Spanish) Service Corporation International is looking for a dynamic Brand Coordinator for the Hispana Division… Glassdoor


30+ days ago

Sales Professional

Service Corporation International Miami, FL +4 locations

will include making sales presentations, networking, getting referrals, and presenting group informational seminars. This is a sales position with… Glassdoor


2 days ago

Recruiter I – new

Service Corporation International Fort Lauderdale, FL

Who we are. What we do. Were more than North Americas largest provider of funeral, cremation and cemetery services. We are mothers, fathers… Service Corporation International


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Service Corporation International Reviews

175 Reviews
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175 Reviews
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Service Corporation International President, CEO, and Director Thomas L. Ryan
Thomas L. Ryan
79 Ratings
  1. 1 person found this helpful  

    Cares deeply about customers, but could be better to employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Service Counselor  in  Houston, TX
    Current Employee - Family Service Counselor in Houston, TX

    I have been working at Service Corporation International full-time for less than a year

    Pros

    It feels good to work at a company where the brand DignityMemorial is more than just words. Families that come in to get funeral and cemetery services for loved ones are treated with respect. The company does expect employees to go the extra mile and the families we serve are always thankful for that. It is emotionally rewarding to help make the worst day of someone's life a little less painful. And when the families thank you for your help, it feels like you have done something important and meaningful.

    Cons

    If you work at a combo location (cemetery and funeral home) you are expected to work many holidays and often on weekends. Although the opening hours are from 8 - 6, it's easy to get stuck there after hours. Also, if you are working in any sales capacity, you are expected to drive out to people's homes after hours without compensation for your gas. You also are expected to give out your cell phone number and answer clients whenever they call. For all this effort, you can make a decent living, but it is much more challenging than it seams at first. If you are in Family Service, there is a great deal of customer service work that must be performed without compensation. The company see this as opportunities for you to get referrals or sell more to that family, but sometimes that just isn't possible.

    Advice to ManagementAdvice

    Re-think some of the tasks of Family Service Counselors. There are some things that could be done by a sales assistant or customer service person. Then they could pass leads on to sales if they uncover opportunities during the customer service event. Also, rotate out the holidays a bit better. Be sure and set the expectations with your new hires. I was told I would work one Saturday a month and occasionally a holiday or Sunday. During my six months at the company, I was generally expected to work four weekend days a month and every holiday except for Father's Day. By setting the expectations better, you may be able to get people who actually have a lifestyle that can accommodate your needs.