Shaner Hotel Group Jobs & Careers

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17 days ago

Chief Engineer

Shaner Chattanooga, TN

For more information regarding Shaner Hotels, please visit our website at… HCareers

12 days ago

Director of Sales

Shaner Mechanicsburg, PA +4 locations

Shaner Hotels, a leading owner / operator of hospitality properties, is seeking a Director of Sales for our Courtyard by Marriott property in… HCareers

10 days ago

Assistant General Manager

Shaner Madeira Beach, FL

The Assistant General Manager will be responsible for the successful operation and administration of all departments. The ideal candidate will have a… HCareers

17 days ago

General Manager

Shaner Marathon, FL +2 locations

Shaner Hotels, a leading owner / operator of hospitality properties, has an exciting opportunity for a General Manager to join our team to provide… HCareers

20 days ago

Catering Sales Manager

Shaner Key Largo, FL

For more information on Shaner Hotels, please visit our website at… HCareers

10 days ago

Executive Housekeeper

Shaner Madeira Beach, FL

(keys, linen, supply closets and storeroom) are well-maintained. This person will also inspect rooms for compliance with established cleanliness… HCareers

10 days ago

Restaurant Manager

Shaner Madeira Beach, FL

The restaurant manager must have knowledge of all food and beverages served (product, cost control, alcohol awareness). Some duties include… HCareers

20 days ago

Food & Beverage Director

Shaner Newport, RI

Shaner Hotels, a leading owner / operator of hospitality properties, has an immediate opening for a Food & Beverage Director for our Newport Harbor… HCareers

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Shaner Hotel Group Reviews

7 Reviews
7 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Lance T. Shaner
5 Ratings

    If it wasn't for the awesome staff...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk  in  Chattanooga, TN
    Former Employee - Front Desk in Chattanooga, TN

    I worked at Shaner Hotel Group full-time for more than 5 years


    1) Great hourly staff saved the hotel from being shut down numerous times due to cleaning and engineering issues.
    2) Some managers stand by their employees, and are great to work for!


    1) Health benefits that met minimum standards were taken away
    2) Full time jobs were taken away leaving the hotel staffed with people who did not care about the quality of their service.
    3) No accountability for supervisors.
    4) Hourly staff considered disposable unless favored by GM
    5) Lack of proper training in front office leaves management, sales, accounting, and other departments burdened with complaints.
    6) No accountability in housekeeping, most jobs outsourced to ESS which speak little English, while supervisors struggle and score very low.
    7) General manager uncaring about staff, causing many long time employees to relocate or quit due to mistreatment.
    8) Raises are limited to 3% yearly for full time employees, if there isn't a wage freeze.
    9) The few full time people are over worked to make up for the lack of knowledge and training of the part time employees.

    Advice to ManagementAdvice

    Take time to appreciate the employees you have, because you lose the great people who always score high, while other aspects of the hotel score poorly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO