Shenandoah Telecommunications Jobs & Careers

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30+ days ago

.NET Programmer

Shentel Edinburg, VA

The .NET Developer will work closely with other developers and IT business analysts to define, develop, and unit test .NET software in support of…

30+ days ago

Customer Support Rep, PCS

Shentel Harrisonburg, VA

** a. Actively greet customers using the Sprint STAR process. b. Ensure customers needs are met and that every customer has a positive experience. c…

30+ days ago

IT Business Analyst -Wireline

Shentel Edinburg, VA

o Interaction with all of the Wireline-related departments to identify critical projects needed for these organizations. This includes Shentels…

30+ days ago

Broadband Technician I

Shentel Covington, VA

a. Installs and repairs CATV services including business and residential video services, internet access and CATV based voice services. b…

30+ days ago

Graphic Designer

Shentel Edinburg, VA

** o a. Plan and prepare advertising and promotional materials to increase sales of products or services, working with marketing management, sales…

9 days ago

Wireless Technician

Shentel Edinburg, VA

a. Performs translations, database programming and management, and maintenance of PCS wireless switching equipment. b. Performs wireless base station…

30+ days ago

Tech Support Rep.

Shentel Lynchburg, VA

o a. Answers telephone calls from customers. b. Perform basic troubleshooting for Telephone, CATV, Internet connections and e-mail. c. Provide…

30+ days ago

Network Administrator, Routing + Switching

Shentel Edinburg, VA

**o Respond to network troubles as assigned adhering to Shentels Network Trouble Reporting Procedure. * Ensure data integrity by evaluating…

3 days ago

Asst. Store Manager II – new

Shentel Winchester, VA

Essential a. Store Operations: Act as lead sales person and direct retail sales personnel. Open and close the store, as required by Store Manager…

10 days ago

HRIS Administrator

Shentel Edinburg, VA

a. Evaluates, configures, tests, maintains, troubleshoots and audits the Human Resources Information System. b. Assists with the implementation of…

Shenandoah Telecommunications Reviews

10 Reviews
10 Reviews
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Shenandoah Telecommunications Chairman, President, and CEO Chris French
Chris French
5 Ratings

    Join, Get Trained and Get Experience, Join A Better Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shenandoah Telecommunications full-time


    Training is very good with a good reimbursement plan (though college reimbursement leaves something to be desired). Fellow employees are very friendly and provide a family-like atmosphere. Shentel has a few perks that are nice such as: discounted cell phones, discounted cell phone plan, very small discount on internet, and free cable. There is some independence within projects you are working on (e.g., little micro-management). I can not speak for all managers here but my manager provides a good work/life balance when issues outside of work come up.


    Pay and benefits are far from national (even local within an hours drive) rates. If you come to work here do not expect to get compensated or titled correctly for what you will be doing. The job description is very deceptive normally. Around 20% of the employee base is knowledgeable while the rest piggy back off those employees. I believe it is just a lack of accountability and general laziness since the training is available. Benefits (401k and insurance) are not good at all. Going outside the company for similar plans is far more economical. Prioritization of projects is severely misappropriated. It is essentially designed with a "which VP or team leadership screamed the loudest" type of mentality week-to-week. There is no real requirements gathering, priority setting, or solid project management structure in place. No remote work capabilities even for salary employees and even during heavily inclement weather scenarios. It is my opinion that upper management believes they can not trust those employees to actually work while they are not at their desks. Even if they are salary and their work will either get done or not.

    Advice to ManagementAdvice

    Pay and give proper benefits (401k, insurance, employee perks such as remote work) to your employees. Especially cater to your real talent such as that top 20% who are shouldering the load. Create a team responsible for project management in it's entirety (hardware, cell towers, software, office projects, etc). And, hold your employees accountable. Out with the lazy and in with the hard working I say. Who cares if you have worked here 40 years? Blatantly being lazy is lazy. Compensate your rock star talent and you will see some amazing results. And, for gods sake trust your remote employees. This is not the early 1900's.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO