Shopbop Jobs in Madison, WI

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Show:  All Results Last 7 Days
17 days ago

Search Marketing Analyst

Shopbop Madison, WI

• Contribute to Shopbop’s online customer acquisition programs worldwide • Manage both top and bottom line growth of online marketing programs to… Shopbop


30+ days ago

Senior Software Development Engineer

Shopbop Madison, WI

If you have passion, you can build great software at Shopbop and be part of the Amazon family of companies. Shopbop is looking for a Senior Software… Shopbop


30+ days ago

Software Development Manager

Shopbop Madison, WI

Since its launch in 2000 as a modestly sized online boutique specializing in hard-to-find denim lines, Shopbop has grown to become one of the leading… Shopbop


30+ days ago

Software Development Engineer

Shopbop Madison, WI

Shopbop is actively recruiting for a top tier Software Development Engineer to join our Product Shopping team. Do you want to work on high… Shopbop


30+ days ago

Administrative Assistant

Shopbop Madison, WI

vendor activities in the building · Answer telephone and transfer calls, as appropriate · Sign for and… Shopbop


30+ days ago

Technical Program Manager

Shopbop Madison, WI

Shopbop is looking for a Technical Program Manager (TPM) to drive improvements to our core shopping experiences and our technology stack. Since our… Shopbop


30+ days ago

CS Representative

Shopbop Madison, WI

• Reply to preorder questions about fit, fashion trends/style, product availability, and promotions via phone, email, and online chat. Provide… Shopbop


30+ days ago

Product Copy Assistant

Shopbop Madison, WI

• Manage vendor information request: open and close tickets in internal ticketing system, contact vendors, and communicate responses to members of… Shopbop


23 days ago

Area Manager

Shopbop Madison, WI

Shopbop is seeking Area Managers for our fulfillment center in Madison, WI. We are a customer-centric internet fashion retailer with high… Shopbop


11 days ago

Learning Area Manager

Shopbop Madison, WI

Shopbop is seeking a Learning Manager for our fulfillment centers in Madison, WI. We are a customer-centric internet fashion retailer with high… Shopbop


Shopbop Reviews

3.1
24 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Jeff Yurcisin
15 Ratings
  • Good for a Short Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Madison, WI
    Former Employee - Customer Service Representative in Madison, WI

    I worked at Shopbop full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -CSRs are a friendly and welcoming bunch
    - Great perks, like the discount and exclusive shopping access
    - Beautiful offices in excellent location
    - Great healthcare & 401K benefits
    - Flexible schedule with unique hours

    Cons

    - CSRs are treated poorly by their customers & fellow staff. There is a superiority complex in the office environment.
    - Low pay and little vacation time
    - CSR management is not approachable or helpful
    - Low employee empowerment, and few opportunities for advancement from CSR

    Advice to Management

    Treat the CSRs better and give them better benefits, pay and time off since they are the front lines of your organization. Your pride yourself on great customer service and use it as your differentiator, yet do not empower those staff members.

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