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30+ days ago

Service Desk Analyst

Skipton Building Society Skipton, England

• Answer telephone and email calls from customers of the SSC services to maintain the defined service levels and in accordance with the defined… Glassdoor


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Skipton Building Society Reviews

5 Reviews
3.7
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John B. Rawlings
2 Ratings
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Skipton Building Society

    Pros

    The fact Skipton is a mutual with its members at its heart means it's got a slightly different mindset from corporates who are there to service the shareholders (who aren't always the customer). It gives you the feeling you're genuinely on the side of your customers.

    Cons

    The exec team have to get the balance between putting customers first and being a profitable business. Sometimes they get it right, sometimes they don't.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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