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30+ days ago

Senior Sales Operations Coordinator – Apply on Glassdoor

SmartFocus London, England

SmartFocus is the worldwide leader in delivering on-demand intelligent email, mobile and social campaigns. The SmartFocus mission is to provide… SmartFocus


SmartFocus Reviews

2.6
Rating Trends
Recommend to a friend
Approve of CEO
SmartFocus Chief Executive Officer Rob Mullen
Rob Mullen
28 Ratings
  • Helpful (7)

    A Truly Awful Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in London, England (UK)
    Former Employee - Sales Executive in London, England (UK)

    I worked at SmartFocus full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Basic Pay was surprisingly good. There is a Starbucks and a Pret a Manger next door. That's it ......

    Cons

    Bullying culture No training Everyone in middle management is very scared of losing their job and are ridiculously stressed Motivation by threats of dismissal CEO hires and fires on a whim. Reviews are generally depressing. He says motivational things like "Are you going to be an expensive experiment". Customers leaving en mass Horrible downbeat office culture CEO is spectacularly arrogant and takes no advice from his managers whatsoever. Massive turnover of staff. Ridiculous expectations No tangible effective marketing to speak of Company has been left behind by the competition and it's position in the market place is rapidly declining Fundamental challenges in the product

    Advice to Management

    Stop re-posting your fabricated positive review so that it's top of the pile. It's an old trick but so obvious....You need good people to run a company. Stop treating your staff appallingly. The number of previously successful people that fail in your company should be a clue that the problem is YOU not THEM! Give people time. Listen for a change. Hurry up and sell up to save everyone concerned further suffering....


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