Smashburger Master

www.smashburger.com

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Smashburger Master Reviews

67 Reviews
3.2
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Scott Crane
15 Ratings
  • 1 person found this helpful  

    Short term focus on profits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Denver, CO
    Current Employee - Vice President in Denver, CO

    I have been working at Smashburger Master full-time (more than 3 years)

    Pros

    The people who work at Smashburger are unbelievable. They are smart, talented, hard working, and care about the brand. The concept is equally impressive - the food quality is great and it appeals to consumers of all types.

    Cons

    The company's owners are short term focused on profits and frequently try to cut corners and reduce costs, and that has a very negative impact on the culture. Running labor as tight as possible is the #1 goal, as opposed to delighting customers and ensuring they have a great experience and want to come back.

    Advice to ManagementAdvice

    Please get some long term perspective! If not, this wonderful business will be permanently damaged (if it isn't already).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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