Softchoice Jobs

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30 days ago

IT Business System Partner, Services

Softchoice Toronto

Our employees have and continue to be the driving force behind everything we do. Our people innovate; they create new offerings and services and they… Softchoice


30+ days ago

Leasing Specialist - 15 month contract

Softchoice Toronto

Our employees have and continue to be the driving force behind everything we do. Our people innovate; they create new offerings and services and they… Softchoice


30+ days ago

Partner Engagement Manager

Softchoice Atlanta, GA +3 locations

they continue to drive new levels of efficiency in our business. Overall, these exceptional people are living our values, working together to find… Softchoice


30+ days ago

Cisco Solutions Architect

Softchoice Montreal

Our employees have and continue to be the driving force behind everything we do. Our people innovate; they create new offerings and services and they… Softchoice


30+ days ago

Senior Territory Sales Representative

Softchoice Toronto +2 locations

Your mission as an experienced Senior Territory Sales Representative at Softchoice - should you choose to accept it - is to find and help clients in… Softchoice


30+ days ago

Directeur de comptes régional

Softchoice Montreal

À titre de directeur de comptes régional, votre mission, si vous l'acceptez, est de trouver des PME de les aider à réaliser leur plein de potentiel à… Softchoice


30+ days ago

Keystone Technical Support Center Supervisor

Softchoice Oakville, Pemiscot, MO

Our employees have and continue to be the driving force behind everything we do. Our people innovate; they create new offerings and services and they… Softchoice


30+ days ago

BI Data Governance Lead

Softchoice Toronto

As this area is not currently developed, the incumbent must possess wide range of skills, knowledge, tools, and methods, to develop strategies, and… Softchoice


30+ days ago

Sr. Compensation Specialist

Softchoice Toronto

Our employees have and continue to be the driving force behind everything we do. Our people innovate; they create new offerings and services and they… Softchoice


30+ days ago

Senior Territory Sales Executive

Softchoice Chicago, IL +5 locations

Your mission as an experienced Senior Territory Sales Executive at Softchoice - should you choose to accept it - is to find and help clients in the… Softchoice


Softchoice Reviews

3.7
Rating Trends
Recommend to a friend
Approve of CEO
Softchoice President, CEO, and Director David MacDonald
David MacDonald
173 Ratings
  • Helpful (2)

    A great place to start a career, with great people but a lack of corporate vision.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Softchoice full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Dogs at work. Youthful, fun environment for new sales reps. Many hardworking, kind-hearted, and well-intentioned people. Honestly, a lot of great people. The ability to sell nearly anything in the IT space. Softchoice also does some great things in terms of charity work with Softchoice Cares. It's a great part of the company. Very nice insurance.

    I frequently say Softchoice is a great place to start a career because new hires learn a lot and are exposed to many parts of the industry. They have the opportunity to move into many areas of the business or go elsewhere with a great starting background.

    Cons

    All the great people in the world can't replace the lack of a cohesive strategy. Softchoice doesn't know what it wants to be when it grows up, and in the meantime, it's difficult for sales reps to deliver a value proposition. That makes it hard to sell. Compounding problems, the vast majority of reps have one of the worst compensation plans in the industry. This leads to high turnover among sales, which leads to turnover among presales and engineering, which ultimately leads to client turnover, (and less importantly, middle management turnover.) Senior management will put all the blame on reps and lower level managers for failure to execute, when in reality the sales reps' hands are tied due to lack of resources.

    I mentioned earlier that junior reps can move elsewhere in the business. You'd think that they would be motivated to stay and become senior reps, but due to the reasons above, they aren't.

    Advice to Management

    Pay your reps at a rate commensurate with the industry, or go elsewhere. "The machine" that you've built doesn't work anymore, and a lot of customers demand more. Successful sales reps ultimately are the foundation of your firm, and when a CEO deep down believes in capping rep pay, he's not going to attract the best. The best salespeople will go elsewhere, as will the architects, engineers and associated talent that help those reps succeed in the first place.


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