Software AG North America

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Software AG North America Technical Services Engineer III Jobs & Careers

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Software AG North America Reviews

47 Reviews
3.2
47 Reviews
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Software AG North America CEO Karl-Heinz Streibich
Karl-Heinz Streibich
15 Ratings
  •  

    Good Potential, Terrible Senior Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shared Services Employee
    Former Employee - Shared Services Employee

    I worked at Software AG North America full-time (more than 8 years)

    Pros

    Thanks to a series of strategic acquisitions and fairly successful integration, the company has put together an excellent portfolio of products and solutions that are highly relevant to today's market. They have also been able to sell into some very high profile global corporations, which has helped them fine-tune their solutions even further.

    The company's R&D group is populated with a lot of very talented individuals and successful teams, and much more attention is being paid to customer-satisfaction issues such as installation, configuration, and user interface design. Overall product quality is up and continually improving. The Product Management team is also strong, and has a good grip on the market.

    The company provides good benefits and a generally comfortable and informal work environment, including the ability to work remotely.

    Cons

    Although the company is poised to make significant strides forward, with plans to be a global software provider, the current executive board has a tunnel-vision focus on the bottom line, and "cost-saving" measures have effectively handcuffed the R&D and shared services departments to the extent that the continued growth and improvement are jeopardized.

    The company maintains development centers in Sofia, Bulgaria and Bangalore, India, in addition to its US-based labs in Reston, Denver, Seattle, and Santa Clara. The executive board is not hiring in the US and in fact is actively working to reduce headcount there, due to the perceived "high-cost" nature of US operations. Since the core of the company's senior development staff is in the US, this is causing inefficiencies in product development and placing basic product knowledge at risk..

    Recent reductions to US shared services (release engineering, globalization, documentation) further exacerbate this problem. Long-term careers do not appear likely at SAG US, simply because the company seems focused on keeping "high cost" employees to a minimum. Which brings up another issue -- it doesn't matter how long you have worked for the company, or how hard, or how much you may have contributed. Once the determination is made that expenses have to be trimmed, you're gone, even people in critical, day-to-day roles.

    Despite the fact that the company has international development centers, as well as international customers, it is very much a German company, and until it can grow beyond its parochial and rather insulated point of view, it will have difficulty reaching its global goals.

    In particular, unless the company starts investing in product development, it's recent successes will not continue.

    Advice to ManagementAdvice

    Karl-Heinz Streibich has said, "our biggest asset is our people," yet the behavior of the company indicates that dollars are far more important than employees. This is a company with over $1 billion in annual sales, and a profit margin of over 21%. Yet, to save a fraction of a percent of that margin, key employees with up to 10 - 15 years of experience and product knowledge are laid off. This is not a path to success.

    Start managing Software AG as a people-driven software development organization, not as a money machine.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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