Southwest Airlines Jobs

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6 days ago

Ramp Agent (Part-Time)

Southwest Airlines Kenner, LA +4 locations

What does a Ramp Agent do for Southwest Airlines? Southwest Airlines Ramp Agents provide legendary Customer service by handling cargo and baggage… Southwest Airlines

11 days ago

Business Consultant Ops Planning Portfolio

Southwest Airlines Dallas, TX

The Business Consultant on the Ops Planning and Portfolio Team supports the Company's strategic goals by delivering project portfolio management… Southwest Airlines

13 days ago

Solutions Architect

Southwest Airlines Dallas, TX

WORK ACTIVITIES/CONTEXT: • Responsible for portfolio high level designs and architecture including designing architecture back to the ERA… Southwest Airlines

26 days ago

Data Visualization Designer

Southwest Airlines Dallas, TX

WORK ACTIVITIES/CONTEXT: • The Data Visualization Designer’s role is to create compelling visualizations of Customer data that result in improved… Southwest Airlines

30+ days ago

Supervisor Engineering

Southwest Airlines Dallas, TX

WORK ACTIVITIES/CONTEXT: • Group focal point for Maintenance Program input tiering and prioritization to ensure timely incorporation of Company… Southwest Airlines

30+ days ago

Pilot - First Officer

Southwest Airlines Dallas, TX

• Provides friendly service to and maintains positive relationships with all internal and external Customers. • Works in a cooperative spirit to… Southwest Airlines

30+ days ago

Principal Service Engineer

Southwest Airlines Phoenix, AZ +2 locations

include: • Provide technical instructions and substantiation for repairs to correct discrepancies not covered by the manufacturer's technical… Southwest Airlines

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Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
481 Ratings
  • Helpful (3)

    Not all what it's hyped up to be...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Agent
    Former Employee - Operations Agent
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Southwest Airlines full-time (More than 3 years)


    Pay is good, but not great in today's competitive environment. Health benefits are wonderful. Free flights if there are open seats of course, but SWA has so many fare sales that it's almost impossible at times. Coworkers are great and the only thing that'll keep you going.


    Where should I start? Excessive will work way more hours/shifts against your will and there is nothing that you can do about it except have bad letters put in your record and wait to be fired or quit. It's always short staffed, even if they hire employees, by the time those people are trained and working which takes weeks to months, everybody else is so burnt out and have either transferred, quit, calling out sick, or gone on OJI, so then you are short staffed again....just a revolving cycle and its worst during late spring, thru summer, and early fall. Be prepared to work on your first day off against your will. You can be forced to stay until the last flight lands, let's just say for this example which is very realistic its landing at 1 AM, then you can be forced to come back and start work at 5 AM, and expected to work that shift at 100% and make no mistakes or accidents. Supervisors are constantly stepping down on the system to a regular agent giving up all of there seniority because they are scared they are going to be fired or lose there job. will be constantly watched for every little thing you do. It's one thing if you screw up and make big mistakes all the time, but to miss little tiny things that everybody does everyday isn't a big deal, but it will be made a big deal of so get ready to get disciplined because you forgot to add one bag to your paperwork. I wouldn't recommend this company to anybody as to there are many other ones that are way better to choose from today. This job use to be for people who wanted great careers and to build up for retirement; however, today this company is only good as a temporary job for someone looking to build up some quick cash as to you will be constantly working all the time and will not have much time for your home life.

    Advice to Management

    Management is sucking the life out of its employees. This company needs to look back at what it once was and treat its employees better than the rest like it use to. The culture is already scarred and can never be repaired, but it can be improved over where it is today and where it is heading.

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