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Sovereign Bancorp Photos
Doesn't RecommendNegative Outlook
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
They have a growing international brand and increasing technological advances. Sovereign branches are staffed with various layers of management to ensure that day to day operations are smooth and that tasks are appropriately allocated and executed.
With the growing international brand, there is a struggle with identity and direction of the company. Horrible disconnect between regions. Customer service is difficult between the NY/NJ branches and MA/RI branches since the systems are not connected.
Advice to Management
Unification of the brand is really needed because in order for the brand to succeed and expand, the company has to move in one collective direction and not in many different ways as it currently is.