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Sovereign Bancorp Reviews

165 Reviews
2.0
165 Reviews
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Sovereign Bancorp President & CEO Jorge Moran
Jorge Moran
37 Ratings
  1. 1 person found this helpful  

    Bank took a turn for the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banking Representative  in  Staten Island, NY
    Former Employee - Personal Banking Representative in Staten Island, NY

    I worked at Sovereign Bancorp full-time for more than 3 years

    Pros

    adequate paid time off, nice sales bonus if you make your goals. I liked the people I worked with until they all got let go by the company. There was room for advancement 5 years ago, but that was before everything changed.

    Cons

    Went 4 years with no cost of living pay increase. Too much micromanaging, monitoring phone calls. Cared more about making numbers then helping customers, then the layoffs came. They don't care about your employees. The store managers in my region lasted on average 6 months, as did the business banker representatives. They kept changing titles and tasks every 3 months.

    Advice to ManagementAdvice

    Stop micromanaging, make your employees want to come to work. Happy employees will generate your sales if they aren't being worked into the ground.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO