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Spencer Ogden Reviews

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Spencer Ogden Chief Executive Officer David Spencer-Percival
David Spencer-Percival
53 Ratings
  • Helpful (6)

    Obsessed with KPIs and awful Lad culture

    • Work/Life Balance
    • Culture & Values
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    • Senior Management
    Former Employee - Recruiter in London, England (UK)
    Former Employee - Recruiter in London, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I worked at Spencer Ogden full-time (More than a year)


    As a young employee, the astroturf and the toys they give you in the office are a nice touch - you have bluetooth headsets, so being able to walk around and make a cuppa or sit in a quieter place away from louder team mates was a definitely plus.


    The culture. Where do I start? While they praise success, they highlight failure and think that, in doing so, it's motivating people to just "do better". At the end of each month, the CEO got everyone together and had a list of names of people who had billed £0 and a load of crispy creme doughnuts. The doughnuts represented the £0 you billed... The CEO, after reminding us that this was his favourite day of the month, then played a song called "I'm a Loser" and read out all the names of the people who hadn't billed, who would then have to go up and collect and eat a doughnut in front of the entire, cajoling company. Also, KPIs - stop making people perform to a strict number and threatening to fire them every two minutes. All that happens is you lose the people who want to take time and do good quality work and keep the phone monkeys who are calling up dead numbers and leaving voicemails on random phones just to get call times any way. Complete waste of time and talent and it's completely demotivating. I was a competing member of a sports team and often had to leave on time to attend training. This meant I'd normally miss out on Friday drinks/drinks in general too. The culture there was that I was a loser for having hobbies outside of work and that I was pathetic for not wanting to drink or go out with everyone.

    Advice to Management

    Stop being so metric driven. Stop the overbearing LAD culture - I can think of several cases where sexual harassment was not deemed a far-fetched description of the turn of events. Let people have a life out of the office - it'll make them work harder while they're there and not resent the schoolastic nature of management.

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