Sprint

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Sprint Jobs & Careers

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Show:  All Results Last 7 Days
22 days ago

Business Sales Account Executive I - Wireless

Sprint Reston, VA +4 locations

 Sprint Business Sales professionals help people and companies work better together so companies can grow and adapt to the future of work. We sum… CareerBuilder


22 days ago

Inside Sales Account Manager

Sprint Overland Park, KS +3 locations

 Responsible via outbound calling for retaining business through mining and growing accounts with a wireless subscriber base within the business… CareerBuilder


22 days ago

Expatriate Executive Assistant

Sprint Overland Park, KS

 Provides administrative support to expatriates for the corporation. Performs advanced, diversified and confidential administrative duties… CareerBuilder


15 days ago

Care Account Services Representative

Sprint Overland Park, KS

 Plays a vital role in the retention of Sprint's consumer customers. Responsible for improving customer retention through programs and services… CareerBuilder


6 days ago

Quality Manager III

Sprint Herndon, VA

Analyzes, plans and implements process improvement and quality (such as Six Sigma initiative) recommendations. Evaluates and models existing… Beyond.com


6 days ago

Quality Manager IV

Sprint Herndon, VA

Coaches and project manages the Sprint organization and suppliers/vendors to educate and instill best quality practices and processes. Creates… Beyond.com


1 day ago

Telecom Design Engineer III – new

Sprint Reston, VA

Researches, designs, plans, develops and/or evaluates new, advanced network technologies by translating customer requirements or strategic business… Beyond.com


1 day ago

Telecom Design Engineer II – new

Sprint Reston, VA

Researches, designs, plans, develops and/or evaluates new, advanced network technologies by translating requirements or strategic business objectives… Beyond.com


13 days ago

Sprint Retail Sales

Sprint Reston, VA +38 locations

A Sprint Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter… Beyond.com


1 day ago

Network Engineer II – new

Sprint Reston, VA

Plans, designs and implements networked systems of medium to large scope and moderate to high complexity. Projects include technology changes within… Beyond.com


Sprint Reviews

2,388 Reviews
3.2
2,388 Reviews
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Marcelo Claure
144 Ratings
  1. 2 people found this helpful  

    Competitive environment - Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Account Services Specialist in Elmsford, NY
    Former Employee - Customer Care Account Services Specialist in Elmsford, NY

    I worked at Sprint full-time (more than 3 years)

    Pros

    Competative environment
    Above average benefits
    Above average pay
    Ability to almost double annual salary with metric driven incentives (3k/month possible)

    Cons

    every second of your day is recorded or monitored by management
    strict and confusing "point" system for time and attendance
    Company beliefs. --- you know how hard it is to tell a customer that you are a top tier CSR and in the same statement tell them that you are unable to simply activate a phone? forcing customer to go to store. not good strategy.

    there was a reason that they were given customer service awards in the past recent years, don't expect any awards now. when the customers call fort help half the time I have to tell them that I can't help them and that they need to go to a store.

    Advice to ManagementAdvice

    there was a reason that they were given customer service awards in the past recent years, don't expect any awards now. when the customers call fort help half the time I have to tell them that I can't help them and that they need to go to a store.

    Recommends
    Negative Outlook
    No opinion of CEO

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