Sprint

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Sprint Jobs & Careers in Lutherville Timonium, MD

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2 days ago

Sprint Retail Sales – new

Sprint Towson, MD +4 locations

A Sprint Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter… Beyond.com


19 days ago

Retail Consultant-Bilingual

Sprint Owings Mills, MD +2 locations

 A Sprint Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that… CareerBuilder


30+ days ago

Sprint Retail Sales

Sprint Owings Mills, MD

As a Sprint Retail Consultant, you are a mobility expert who is responsible for connecting customers to the things that matter most in their lives… Glassdoor


30+ days ago

National Retail Account Executive

Sprint Baltimore, MD

Must have valid driver's license, three consecutive years of active driving history, successfully complete driver's safety training, and otherwise… Glassdoor


15 days ago

Manager Retail Store

Sprint Rockville, MD

A Sprint Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter… Beyond.com


30+ days ago

Seasonal Sales Assistant

Sprint Laurel, MD

As a sales employee, you are Sprint. You are the face of the company, on the front lines serving millions of customers. Sprint business and retail… Glassdoor


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Sprint Reviews

2,379 Reviews
3.2
2,379 Reviews
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Marcelo Claure
139 Ratings
  1. 2 people found this helpful  

    Competitive environment - Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Account Services Specialist in Elmsford, NY
    Former Employee - Customer Care Account Services Specialist in Elmsford, NY

    I worked at Sprint full-time (more than 3 years)

    Pros

    Competative environment
    Above average benefits
    Above average pay
    Ability to almost double annual salary with metric driven incentives (3k/month possible)

    Cons

    every second of your day is recorded or monitored by management
    strict and confusing "point" system for time and attendance
    Company beliefs. --- you know how hard it is to tell a customer that you are a top tier CSR and in the same statement tell them that you are unable to simply activate a phone? forcing customer to go to store. not good strategy.

    there was a reason that they were given customer service awards in the past recent years, don't expect any awards now. when the customers call fort help half the time I have to tell them that I can't help them and that they need to go to a store.

    Advice to ManagementAdvice

    there was a reason that they were given customer service awards in the past recent years, don't expect any awards now. when the customers call fort help half the time I have to tell them that I can't help them and that they need to go to a store.

    Recommends
    Negative Outlook
    No opinion of CEO

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