Staples Jobs in Boise, ID

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Show:  All Results Last 7 Days
18 days ago

Copy and Print Associate

Staples Boise, ID

The Copy and Print Associate is responsible for cultivating relationships with customers, specifically Small Business customers that result in the… Staples


18 days ago

Sales Associate

Staples Boise, ID +2 locations

• Delivers exceptional customer service • Responds resourcefully to customer requests and concerns • Processes accurate and efficient sale and… Staples


30+ days ago

Sales Associate - Boise, Idaho

Staples Boise, ID

• Delivers exceptional customer service • Responds resourcefully to customer requests and concerns • Processes accurate and efficient sale and… Staples


30+ days ago

Copy and Print Associate - Boise, Idaho

Staples Boise, ID

The Copy and Print Associate is responsible for cultivating relationships with customers, specifically Small Business customers that result in the… Staples


30+ days ago

Copy & Print Associate

Staples Nampa, ID

The Copy and Print Associate is responsible for cultivating relationships with customers, specifically Small Business customers that result in the… Staples


30+ days ago

Technology Sales Associate

Staples Nampa, ID

• Engagement: Engages customers on the sales floor. Uses VIBE behaviors to create a buying environment. Builds… Staples


Staples Reviews

3.0
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Staples Chairman and CEO Ron Sargent
Ron Sargent
1,492 Ratings
  • Helpful (2)

    No Room to Prosper

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Boise, ID
    Current Employee - Sales Associate in Boise, ID
    Doesn't Recommend
    Negative Outlook

    I have been working at Staples part-time (More than 3 years)

    Pros

    You get a 10% associate discount which is nice because you can stack it with other coupons, and the staff that I've worked with (at two different locations) have all been very family-like making work more fun.

    Cons

    The managers are constantly being griped on (in long winded, and so-called "time-wasting", "nagging", and "repetitive" conference calls) to get more of whatever their flavor-of-the-month ambition is. We go from being nagged about signing people up for rewards, to getting online kiosk sales, to signing customers up for More accounts (personal lines of credit) and VARIOUS other things (all of which we get no real incentive to drive for). I have also noticed through talking about salaries/ wages with other employees that there is not a standard for wages. For example, I have worked for Staples for almost 3 years now and make $9.21 an hour (yearly increases typically are 20 cents, 40 cents if you are really awesome, which rarely happens!) whereas a coworker who is an EasyTech specialist who very persistently brings in large kiosk sales and laptop and printer sales who has worked there for approximately the same amount of time as me only makes $8.50 an hour. Several of my coworkers are forced to take on second jobs, including myself. Also, in Copy Center there are budgets we are given that we are expected to sell up to, however the budgets don't seem to be based on any actually attainable amount, making the rewards that they do offer to those who make their budgets very unreachable creating a disheartened feeling within the crew.

    Advice to Management

    It would help to have management listen to the struggles that each store is having and to have them back off a bit to give their employees more freedom to problem solve on their own. I am a sales associate and thus deal with customers all throughout my shifts. I've had several customers that get very upset and angry when I push more products and more digital receipts and more offers to them. The customers want simplicity and they do not want to be bombarded with 20 questions when they go to check out. I would love to be able to sit down with my team and make our own budgets and targets, this would give me much more incentive to strive for that goal if I were trusted more and given room to prosper in ways that Staples may consider nontraditional. One last thing that I would find very helpful is to have a way for employees to mediate with upper management about problems we face, to understand managements reasons for different things and to create a less hierarchical structure within the company. Oh, and make the rebates INSTANT and calculate customer satisfaction scores differently to include when a customer gives us a 4 out of 5 as a slightly-less positive rating rather than marking it as a negative rating!


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