Staples – Prescott, AZ
** Engagement:** Engages customers on the sales floor. Uses VIBE behaviors to create a buying environment. Builds relationships with Tech Sales… Beyond.com
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Staples full-time (less than an year)Pros
I had some great coworkers who helped improve the atmosphere.
There was a friendly assistant manager but he was transferred.Cons
Frequently Angry Customers.
(Actually had a guy throw a printer at the employees)
We never has enough staff on the floor, which left us no time to sell protection plans.
Then we were told that to get more hours and have staff on the floor to sell more plans.
The protection plans are horrible wastes of money.
I had multiple managers encourage me to lie to sell plans.
One manager told me to tell customers to get the plan and then lie so they could get their money back.
We didn't get slammed early Black Friday, so they sent half of us home early and then we got slammed.
They would not call anyone back once we got slammed.
We didn't sell as much as we expected to on black Friday, so the managers took it out on us.Advice to ManagementAdvice
Corporate needs to save what it can and clean out the rest of the store out.Doesn't RecommendNegative OutlookNo opinion of CEO