StarTek – Greeley, CO
This position is responsible for responding to customer inquiries and concerns. Explain company products/services and the ability to recommend… CareerBuilder
StarTek – Grand Junction, Mesa, CO
This position is responsible for taking calls from the customers and responding to their questions, inquiries and concerns about their specific… CareerBuilder
StarTek – Greenwood Village, Arapahoe, CO
Cash forecasting • Drive improvements in the Company?s current cash forecasting process in Excel • Work closely with the finance, AR and AP… Beyond.com
StarTek – Mansfield, OH
IT Technician I IT Technician installs, repairs, conducts preventive maintenance, modifies and tests information technology related equipment… Beyond.com
StarTek – Colorado Springs, CO
Manages and directs call center employees to ensure revenue, service, and client satisfaction goals are met. Is also responsible for… Beyond.com
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at StarTek full-time (more than a year)Pros
None. Nothing is good about this company.Cons
Management is incompetent. I worked with a great group of people and I felt like our team was quite successful, however the management brought everyone down. One woman who got promoted to management after three months on the job let it go to her head. She would yell at the team, make up lies about people she didn't like, and take her "fake complaints" to HR just to get those people in trouble, even though they never did anything wrong. She actually got someone fired by lying to HR about them.
The HR manager was completely rude, unfair and bias. She was not someone I would want controlling that department. She played favorites and treated everyone else badly. She would come in late, leave early, and constantly close her door so she could talk on her cell phone and have her personal conversations on the company dime.
They didn't do a very good job of training people once they were hired. They claim they provide paid training and once you start you'll be able to completely do your job without having any questions. Lies! They do provide training but afterward most people were lost on what to do, no one seemed to want to help, and our supervisor at the time stepped down because he was so confused on what his job expectations were.
Most people here just do their job and go home. Some get caught up in the office gossip and try to get involved in other people's lives. Some people were friendly but some were just down right rude, even on the phone to customers. Whenever someone would complain to HR it was not kept confidential, the HR manager would go around and ask people what their thoughts were regarding the complaint. She would often order pizza to be delivered to her office and invite her favorite employees up there to share the pizza with her. She was not professional at all and walked around gossiping more than attempting to do her job.Advice to ManagementAdvice
Hire people to work. Don't hire people to play and gossip. This is a place of business, not a middle school. Take control of the company by providing decent training and ridding the building of "management" that likes to act like toddlers.Doesn't RecommendNegative OutlookDisapproves of CEO