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Starbucks Customer Contact Representative Jobs & Careers

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11 days ago

customer account analyst, Channel Development Supply Chain

Starbucks Seattle, WA

1. Maintaining personalized customer service strategies as the representative and primary contact between Starbucks Supply Chain and the assigned… CareerBuilder


24 days ago

business development manager, Branded Solutions

Starbucks Los Angeles, CA

and essential job functions include but are not limited to the following:- Develops, presents, and negotiates the recommended portfolio of product… CareerBuilder


30+ days ago

sr. partner contact center representative (bilingual) - any location in the US o

Starbucks Canada

of contact center representatives, ensuring that all calls are answered and partner issue cases are completed on time. Determines additional… Glassdoor


20 days ago

customer service representative

Starbucks Amsterdam Regional Support Center, North Holland

and essential job functions include but are not limited to the following: • Order management support business to business and store partners… Glassdoor


Starbucks Reviews

4,998 Reviews
3.7
4,998 Reviews
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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,387 Ratings
  1. 2 people found this helpful  

    A clean enjoyable place to work especially as a student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Mesa, AZ
    Former Employee - Barista in Mesa, AZ

    I worked at Starbucks part-time (more than an year)

    Pros

    The CEO Howard Shultz is a very open minded guy and is very much in the game of making sure his employees are happy. He's made it so you receive great benefits such as free health care, free dental insurance etc. including a "bean stock" program where you'll have the opportunity to invest in company stock and receive money back over time. Making coffee is a nice job as you'll be allowed to drink a maximum of three free drinks while working (really as many as you would like), get a 30% discount when not working and can take home one free pound of coffee or one box of tea or instant coffee every week as your "mark out". You'll make friends with some of the regulars and they may throw some opportunities your way. If working the early morning shifts (4:00am - 8:00am you can get off work early enough to still enjoy the rest of your day with friends, family etc.) Overall you'll make friends with those you work with and if you have been given the opportunity to work under a relaxed chill manager, you will most likely enjoy your job. By the way, after learning how to make only the best lattes and cappuccinos etc. it will be a lifelong skill you'll have and you'll be able to make them on your own machine at home for you, your friends and your loved ones. This job is what you make it as is most anything in life so enjoy the little things.

    Cons

    On Sunday mornings after church the customers can truly be some of the rudest ridiculous people but you just have to smile and get through it. You may become addicted to coffee and eventually it will have no effect on you. Some managers can really be anal angry people who will make or break your entire experience there. (If possible try and somehow figure out if the manager is cool).

    Advice to ManagementAdvice

    Make sure to just let your employees do their job and don't hover over and inspect everything they do. Howard Shultz - you're doing great.

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