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17 days ago

product and marketing manager - consumer packaged goods

Starbucks Coffee Company United States

* Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and…

9 days ago

laboratory technician, Research & Development

Starbucks Coffee Company Seattle, WA

of Experience * Benchtop to full-scale commercialization (2 years) * Product development in food and beverage industry (2 years) * Sensory design…

27 days ago

quality assurance technician, 3rd shift, Manufacturing, Evolution Fresh

Starbucks Coffee Company Rancho Cucamonga, CA

of Experience - Operation of manual and automated analytical equipment 1 year - Regulated food manufacturing environment with familiarity of Good…

11 days ago

microbiologist, 1st Shift, Manufacturing, Evolution Fresh

Starbucks Coffee Company Rancho Cucamonga, CA

of Experience - Laboratory work environment (1-3 years) - Experience in Good Manufacturing Practices (GMP) and Hazard Analysis and Critical (1 year…

23 days ago

senior business systems analyst, Global Strategy

Starbucks Coffee Company Seattle, WA

of Experience * Cross-functional environment (4 Years) * Analysis (4 Years) Required Knowledge, Skills and Abilities * Campaign Management System…

30+ days ago

consumer insights manager II, Global Strategy (Global Brand Equity Measurement)

Starbucks Coffee Company Seattle, WA

of Experience - Broad experience in qualitative and quantitative methodologies and techniques (10+ Years) - Marketing research project…

30+ days ago

insights manager II, Global Consumer Insights

Starbucks Coffee Company Seattle, WA

of Experience * Broad experience in qualitative and quantitative methodologies and techniques (7+ years) * Marketing research project management…

11 days ago

application developer lead

Starbucks Coffee Company Seattle, WA

of Experience * 10+ years of Application Development experience, exposed to all phases of development from design through production support…

11 days ago

operations communications specialist - German & French speaking

Starbucks Coffee Company United States

* The role requires a twelve week notice period. * The role will be based at the EMEA Support Centre in London, UK, however travel to…

23 days ago

maintenance buyer, Day Shift, Supply Chain, Carson Valley Roasting Plant

Starbucks Coffee Company Minden, NV

of Experience * Data collection, analysis and technical report writing (5 years) * Large-scale manufacturing or warehouse environment (5 years…

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Starbucks Chairman, President, and CEO Howard D. Schultz
Howard D. Schultz
3,443 Ratings
  1. 88 people found this helpful  

    Great company if you can handle it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista
    Former Employee - Barista

    I worked at Starbucks part-time (more than an year)


    The benefits are out of sight. I was offered Starbucks stock after my first year, as well as 401k through Fidelity, and a superb Blue Cross Blue Shield health insurance plan. You can cover your whole family with that plan, and it can include domestic partners. I got a pound of free coffee every week and free coffee all day (although I think that was specific to my store, which bent the rules). There's also an Employee Assistance Hotline which you can call if you're having issues in your personal life. And HR is really responsive--they won't see you as a troublemaker if you're legitimately having an issue. They will handle it.

    Also, sexual orientation and gender identity are included in their anti-discrimination policy. None of the gay or lesbian people on my staff got crap for it, even though about half the staff was quietly conservative Christian and Republican.

    If you're a people person, you develop relationships with the regulars and it's fun to make their day. I felt it was pretty rewarding to make drinks. I loved the artistic side of it. And again, the free coffee...just awesome.

    They're also usually pretty flexible about scheduling, so it's ideal for if you're working two jobs or are a student. I worked with people in their 50's who had their own careers, but worked part-time at Starbucks for the health insurance.

    The vacation time system is also pretty sweet. I worked with a guy who was there for 10 years and took like a month vacation to his home country.

    The staffs can be really tight...or they can be really vicious. But a spirit of teamwork is definitely encouraged. And exemplary work is recognized.

    In an 8-hour shift you get three breaks: one 30-minute clock-out lunch, and two 10-minute on the clock breaks.

    You'll also occasionally get those amazing customers and you live for seeing them. We had four customers who every year each put 100 bucks in our tip jar around Christmas. Sometimes those people can make your day with the things they say and do.


    If you work at a store worth their salt they will work you to the bone. Especially in a large or high-volume store there is so much to do, so much to clean. A morning shift person will have the absolutely insanity of a morning rush, but an evening person should be expected to handle evening rushes with a limited staff as WELL as get the place spotless in what I believe is not a reasonable time. We could get the place clean by 10:45, all right--if we broke the health and corporate rules about when to tear things down. And of course if that was ever found out we were in deep. And if we went over 10:45 we were also in trouble. Management sometimes has some very unrealistic ideas about what the job actually entails and what rules and boundaries should go with that.

    The pay in my state starts near minimum wage. The ceiling for a barista is $10/hr, which you hit when you've been there about five years. But tips help, and some high-volume affluent stores will have tips up to $4/hr.

    There's also a tendency to have fanatical management. Other "kindly" corporations like Whole Foods have this too--the managers drink the Kool-Aid and worship the company. I once spoke with my manager because my schedule was being changed with less than 24 hours notice, and that was against state law. She got this crazed look in her eye and spat "Starbucks law goes above state law!" But that's only a tendency. There are some pretty cool managers out there. Mine was insane.

    The customers are spoiled rotten so they also get kind of unreasonable about their Starbucks. They will stand there and demand that you make a drink five times because there's still foam on that latte and they said NO foam, not LIGHT foam. This is a business model of Starbucks': everyone is special, and we will bend the rules for everybody. And I've had people scream at me and call me a (b) and promise me that they would make me lose my job. I've also had stuff thrown at me. But, that's also just customer service.

    These last few years Starbucks has been obsessed with selling, too. There's a lot of pressure on the staff to make sure people go home with $15 bags of coffee and sub-par espresso machines. It's hard to maintain the relationships they want us to maintain while trying to sell stuff.

    Overall, if you can put up with the customers and the physical demand, and if benefits are more important than income, do it. It's rewarding in its own way. Wear insoles.

    Advice to ManagementAdvice

    Drop the obsession with sales. You're damaging customer relationships and making yourself look like "Just another corporation."

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