Steria – Manchester, England
The Account Manager is a hybrid role, incorporating 'warm' business development within the existing framework clients of Sopra Steria and leading to… Steria
Steria – Manchester, England
With 35,000 professionals in over 20 countries (of which over 5000 are based in the UK) and pro forma revenue of 3.1 billion in 2013, this is a great… Steria
Doesn't RecommendNegative OutlookDisapproves of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Steria full-time (More than a year)
The non managerial staff are friendly enough and helpful and the benefits "sounds" attractive enough to get you in.
Soon after joining Steria, I got thrown all over the UK to work long hours with long distance clients. Everything is so dis-organised, IT internal systems are like in the 80's and you get very little help from the so call "line managers", don't even try as you will be in their bad books forever. Line Managers have absolutely no experience in man-managing, and they just concentrate on themselves and their own progress. Even the middle managers above seems very incompetent in their own fields. For a supposely "IT Organisation", there are very little use of recent technologies in the company and its sometimes embarassing going to install new systems in clients base when we don't even have access to them. I have never met any other collegues in my own team as there are no means of collaboration or sharing ideas. Never had a meeting neither. Just had weekly boring telephone conference where nobody ever talks. Having worked really hard for Steria, even Introduced a new client (which wasn't part of my role), and took myself off the bench as resourcing from India is really poor, achieved and delivered every projects I was tasked, I got nothing out of it, not even a thank you. Instead, I got made redundant because apparently there were no other projects coming in the near future. Steria just seem to use consultants and then dump them before they reach their 2 years services in the company. And all these nice words like "Power of Sharing" blah blah well there's none of it once you are in. You can try to be different, and try to change it but you can't progress much without any help from your managers and you will soon find the frustrations. Many people have complained that the "Line Managers" are not helpful, but this is probably the strategy of Steria, so they can just kick you out whenever they don't need you or you will get out yourself as you will be too frustrated. So, after a nice long 1.5 years of struggling on my own to adapt to the innadequate internal systems, to successfully completing and delivering the 4 projects I have been given, to bring a new client into Steria and took myself off the bench, I was made redundant JUST on the basis of "no future roles in the new microsoft technologies!, Ha". With my wide 12 years expertise in IT, Steria did not even try to move me to another field or trained me on something else, they just needed to get rid of me before I reach 2 years of services so they don't have to pay me anything and I won't have any rights of a Tribunal Appeal.
Advice to Management
These managers cant really be re-trained, they just need to be replaced by real "managers" same as the internal software.