Stream Global Services

  www.stream.com
  www.stream.com

Stream Global Services Jobs & Careers

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Show:  All Results Last 7 Days
30+ days ago

Sales Team Manager

Stream Bredbury Park Industrial Estate +3 locations

Now part of Convergys, were one of the top global players in the contact centre industry. As we continue to expand our business we want you to grow… Reed.co.uk


7 days ago

Inbound Customer Service Advisors - Full Time Permanent

Stream Bredbury Park Industrial Estate +3 locations

Our Bredbury contact centre is home to more than 400 employees working for British Gas and O2. The site is located on Bredbury Industrial estate and… Reed.co.uk


30+ days ago

Sales Executive

Stream Middleton, Lancashire, North West England, England +2 locations

Were offering a competitive salary and excellent commission structures (basic salary of £14k rising to £14.5k after 6 months tenure, with uncapped… Reed.co.uk


30+ days ago

Outbound Sales Team Manager

Stream Altrincham, England

Convergys are one of the top global players in the contact centre industry. As we continue to expand our business we want you to grow with us… Reed.co.uk


15 days ago

Freelance Encoding Operative

Stream UK Greater Manchester +2 locations

We are looking for an enthusiastic and motivated Freelance Encoding operative, to join our Sports Production Base in Mediacity. The role includes… Reed.co.uk


1 day ago

Team Leader – new

Stream Belfast, Northern Ireland

Convergys is a global customer management business, with over 125,000 employees supporting 47 languages from more than 150 locations around the… Reed.co.uk


4 days ago

Receptionist

Stream Broadheath, England +3 locations

Now part of Convergys, we contribute to the success of a world-class customer management business, with more than 125,000 employees supporting… Reed.co.uk


26 days ago

B2B Sales Consultants

Stream Bredbury, England +3 locations

Your future just got even brighter with a career at Convergys. Weve joined forces with Convergys, a premier provider of customer management services… Reed.co.uk


4 days ago

Business Intelligence Analyst

Stream Broadheath, England +2 locations

Now part of Convergys, we contribute to the success of a world-class customer management business, with more than 125,000 employees supporting… Reed.co.uk


30+ days ago

Head of Resource Planning

Stream Broadheath, England +2 locations

Now part of Convergys, we contribute to the success of a world-class customer management business, with more than 125,000 employees supporting… Reed.co.uk


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Stream Global Services Reviews

402 Reviews
2.7
402 Reviews
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Stream Global Services Chairman & CEO Kathryn Marinello
Kathryn Marinello
155 Ratings
  1.  

    A Bright Spot in a Difficult Industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Professional I in Beaverton, OR
    Former Employee - Technical Support Professional I in Beaverton, OR

    I worked at Stream Global Services full-time (less than an year)

    Pros

    Very supportive subject matter experts, incredibly patient management, pay was fair for the area, never had to want for hours, training was paid at full pay. mistakes were accepted without significant repercussions, co-workers were nice and personable. Overall Stream stands out as a better than average call center company.

    Cons

    Training failed to cover the majority of what was needed and my instructor asked to be supplied with prescription drugs. You only get one raise and then your income is fixed. Tier 1 tech, tier 2 tech and SMEs all make about the same money despite the vast difference in responsibility. Lunches were scheduled for an hour but were often cut to a half hour to force overtime. Mandatory overtime lasted for months as well. All time off the phone came out of breaks so going to the bathroom meant shorter or even no breaks. This was due to the client, not stream but this was still an annoyance.

    Advice to ManagementAdvice

    Reward success with more than a title change. More should separate Tier I, II and SMEs than a dime an hour. The benefits were so low as to be completely worthless. I would suggest offering an Obama care compliant health plan, a one to one match on paychecks instead of the 25 percent match offered for the 401k.

    Recommends
    Negative Outlook
    No opinion of CEO

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