SugarCRM Jobs & Careers in Cupertino, CA

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10 days ago

Senior Sales Engineer

SugarCRM Cupertino, CA

The Sales Engineer will work closely with the sales organization and will be tied to the… SugarCRM

9 days ago

Inside Sales Representative

SugarCRM Cupertino, CA

We are looking for driven individuals to join our inside sales team. If you are looking for an opportunity to be… SugarCRM

24 days ago

CRM Product Marketing Manager

SugarCRM Cupertino, CA

As a Product Marketing Manager (CRM experience REQUIRED) you will be responsible to translate a deep understanding… SugarCRM

18 days ago

Solutions Architect - Professional Services

SugarCRM Cupertino, CA

The Solutions Architect is an important member of SugarCRM’s Professional Services organization. This is a key… SugarCRM

24 hrs ago

Software Engineer – new

SugarCRM Cupertino, CA

We are looking for developers who have experience developing for the web… SugarCRM

8 days ago

Senior Business Analyst

SugarCRM Cupertino, CA

At Sugar, the Professional Services team is helping Sugar’s rapidly increasing customer base with identifying and… SugarCRM

8 days ago

Vice President, Sales Operations

SugarCRM Cupertino, CA

Supervises the day-to-day operations of the all functions that directly support the worldwide sales team… SugarCRM

12 days ago

Director, Product Marketing/Sales Enablement

SugarCRM Cupertino, CA

The person in this role will identify ongoing enablement needs, and create and execute an enablement program that… SugarCRM

18 days ago

Project Manager - Professional Services

SugarCRM Cupertino, CA

As a member of Sugar’s Professional Services organization, the Project Manager (PM), will be perform a critical… SugarCRM

4 days ago

Director, Revenue Operations

SugarCRM Cupertino, CA

The Company is seeking a skilled team leader to handle our worldwide order to cash operations, including order… SugarCRM

SugarCRM Reviews

81 Reviews
81 Reviews
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SugarCRM CEO Larry M. Augustin
Larry M. Augustin
52 Ratings
  1. 5 people found this helpful  

    Sugar is not as sweet as it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Cupertino, CA
    Former Employee - Sales Representative in Cupertino, CA

    I worked at SugarCRM full-time (more than 3 years)


    Sugar tries very hard to take good care of their employees. The HR department does a great job in recognizing people and doing fun events. The work environment, overall, is very nice. Some spaces are overly crowded, and others are a bit more spread out, but overall nicely done. Facilities works with you to make sure you have what you need to be comfortable, from ergonomic consulting to automatic sit/stand desks. They provide lots of food and drinks in the kitchens.

    So, all in all, Sugar provides a good experience for the employee - from the personnel side.


    Where Sugar really struggles, is with the ever-changing leadership layer -- to the focused direction of the company.

    The leadership level is like a revolving door. Now, there were some folks that left that was probably a good idea, and others that left - it was a huge loss. I know people move on and find new opportunities, but I feel many were driven out unnecessarily.

    The work-life balance is also a struggle as certain people have an expectation that you should be 'on-line' 20 hours a day. Now, it's always a personal choice to be on-line or not - but when you feel like you will be called-out or reprimanded, it makes it hard. It would have been nice to go on vacation, and not have to check my email (and respond) 4-5 times a day.

    The last area is lack of focus. The company has gotten better, but it's still needs to work on focusing on a direction and seeing it through. The constant change can get very tiring and results in frustration.

    Advice to ManagementAdvice

    1) Continue doing what you're doing in HR. It's working. The onboarding, the events, the individual attention.
    2) Focus on hiring the right leadership, learn from the past, and work hard to retain the good ones. They are hard to find.
    3) Promote people taking vacations and not having to work. That's why they call it a vacation. It's hard to recharge, when your never able to unplug. You will have a much more productive employee when they return!
    4) Everyone understands that things change. It's normal. But try to keep the constant change to a minimum.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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