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Sundance Resort Reviews

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  • Amazing People, HORRIBLE Management

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    Former Employee - Lodging in Provo, UT
    Former Employee - Lodging in Provo, UT
    Doesn't Recommend
    Negative Outlook

    I worked at Sundance Resort full-time (More than 3 years)


    The people, the perks, and the environment.


    Horrible pay (never got a raise in all the years I was there although my negotiations were well-founded, fair, and respectfully persistent), the WORST management I've ever directly or indirectly experienced. Employees are treated like scum, absolutely no chance for advancement or promotion, non-management employees are over-worked and remain under an excessive amount of surveillance/micromanagement. There's a definite layer of distrust and secrecy between the management and the general employees. Sundance is one of the greatest paradoxes; the people you work with and the environment is totally enjoyable and rejuvenating, yet the management operates at an extremely disconnected level of mistrust and oppression. I love Sundance as a guest and consumer regardless of my overall bad experience as an employee, but my view of its operation and management will probably always be tarnished.

    Advice to Management

    Learn and implement the cyclical and exponential value of trust in your employees. Make people (guests AND employees) your focal point of interest, trust them and invest in their success and the relationship will prove symbiotic. PS: The food in the "Hole" (employee cafe) is not only disgusting, it is probably sold to Sundance employees illegally seeing as it's LEFTOVER (already sold) food from catering/events and restaurants. Pretty shameful.

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