Sur La Table – Washington, DC
The Floor Lead contributes to the success of Sur La Table by inspiring discovery and being a helpful partner on our customers journey of… Sur La Table
Sur La Table – Alexandria, VA
The Chef Instructor, Pastry contributes to the success of Sur La Table by inspiring discovery and being a helpful partner on our customers daily… Sur La Table
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Doesn't RecommendDisapproves of CEO
- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
The employee discount was nice.
Horrible executive "leadership" (though they don't know how to lead, which is the problem) Store managers are under such pressure to make numbers and focus on schizophrenic directives from upper management, that the employees are mistreated. Good managers can't last long. There is an environment of fear everywhere. If you don't make your numbers, you get fired. If you make your numbers but don't do it their "way", you get fired. Managers and supervisors were expected to be "yes" people, not creative go-getters. Inexperienced, terrible managers only ones willing to attempt to run stores. Terrible pay. Training for new people - non-existent Ongoing training for current products - awful Customer service and staff abilities - awful In our store the facility itself was awful. A/C broke every year with in store temps reaching over 100 degrees often. Heating unit broke down every winter. The building leaks every time it rains.
Advice to Management
You are ruining a once great store. Get a clue! Learn about loyalty and the importance of treating employees right. You can't run a company without listening to your line managers, they are the front lines, they know what is happening.