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Sutherland Global Services Photos
I have been working at Sutherland Global ServicesDoesn't RecommendNegative OutlookDisapproves of CEODoesn't RecommendNegative OutlookDisapproves of CEO
Pays salary and bonuses for management. Offers overtime for employees.
Asks you to empathize with customers but you cannot leave work because your child is sick. Site and account managers are dishonest when creating incentives and paying out commission. Team managers encourage bending of the rules but will stand by and let you get fired when you are caught breaking a rule they pressured you to break. Pressure that came from senior managers who were pressured by account managers.
Advice to Management
Be ethical and transparent. The guidelines of the company are clear. Care more about your employees' famlies.