Sutherland Global Services Jobs in Alexandria, LA

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Sutherland Global Services Reviews

2.7
Rating Trends
Recommend to a friend
Approve of CEO
Sutherland Global Services Chairman and CEO Dilip R. Vellodi
Dilip R. Vellodi
371 Ratings
  • Helpful (3)

    Ethics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Alexandria, LA
    Current Employee - Team Manager in Alexandria, LA

    I have been working at Sutherland Global Services

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pays salary and bonuses for management. Offers overtime for employees.

    Cons

    Asks you to empathize with customers but you cannot leave work because your child is sick. Site and account managers are dishonest when creating incentives and paying out commission. Team managers encourage bending of the rules but will stand by and let you get fired when you are caught breaking a rule they pressured you to break. Pressure that came from senior managers who were pressured by account managers.

    Advice to Management

    Be ethical and transparent. The guidelines of the company are clear. Care more about your employees' famlies.


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