Swan and Dolphin Resort

  www.swananddolphin.com
  www.swananddolphin.com

Swan and Dolphin Resort Jobs & Careers

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Show:  All Results Last 7 Days
2 days ago

Culinary (fine dining, casual dining, and banquets) **SIGN ON BONUS** – new

Walt Disney World Swan and Dolphin Resort Lake Buena Vista, FL

A recipient of the prestigious Meetings & Conventions Hall of Fame Award and the Top 100 companies for working families, the Walt Disney World Swan… Walt Disney World Swan and Dolphin Resort


10 days ago

Spanish/English eCommerce Help & Support Agent, Disney Res Center

Walt Disney World Resort Orlando, FL

This position is a full-time, hourly role located at the Disney Reservation Center in Orlando, Florida near International Drive and Municipal Drive… Glassdoor


2 days ago

Guest Data Governance Manager II – new

Walt Disney World Resort Celebration, FL

"It takes people to make the dream a reality." Walt was on to something when he said that, and it continues to ring true today. No matter the stage… Glassdoor


4 days ago

Call Center Representative

Walt Disney World Resort Lake Buena Vista, FL

This is a part-time hourly role. A Call Center Representative services incoming calls from Cast and Guests, encompassing requests such as Resort… Glassdoor


8 days ago

Corporate Citizenship - External Relationships Internship-Spring

Walt Disney World Resort Lake Buena Vista, FL

Since its opening in 1971, the Walt Disney World Resort near Orlando, FL has grown to feature four theme parks - the Magic Kingdom® Park, Epcot… Glassdoor


5 days ago

Guest Svc Mgr-Costuming (CT)

Walt Disney World Resort Lake Buena Vista, FL

"It takes people to make the dream a reality." Walt was on to something when he said that, and it continues to ring true today. No matter the stage… Glassdoor


12 days ago

Laundry- Part Time, Walt Disney World

Walt Disney World Resort Lake Buena Vista, FL

include sorting, stacking and transporting linen, operating specialized laundry equipment, handling cleaning chemicals, and maintaining cleanliness… Glassdoor


12 days ago

Ticket Fulfillment Business Operations Manager - Part Time

Walt Disney World Resort Celebration, FL

The Walt Disney Company is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move… Glassdoor


2 days ago

Culinary Sushi Cook 1- Full-Time, Walt Disney World – new

Walt Disney World Resort Lake Buena Vista, FL

Regardless of the kitchen, our restaurant leaders and chefs are committed to using the freshest and highest quality ingredients available. Working… Glassdoor


5 days ago

CMR Tech Solutions, Marketing Campaign/Analytics, Orlando, Spring

Walt Disney World Resort Lake Buena Vista, FL

Since its opening in 1971, the Walt Disney World Resort near Orlando, FL has grown to feature four theme parks - the Magic Kingdom Park, Epcot… Glassdoor


Swan and Dolphin Resort Reviews

13 Reviews
2.8
13 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Paul Scott
5 Ratings
  1.  

    Hotel losing it's place in the Orlando market, and it sure shows!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recreation Attendant in Orlando, FL
    Current Employee - Recreation Attendant in Orlando, FL

    I have been working at Swan and Dolphin Resort part-time (less than an year)

    Pros

    Flexible Hours, although I have been On Call they allow me to work only a couple days a week, but do not guarantee I get the shifts I want.
    Free Lunch, although it is possibly under cooked, or unappetizing. Free is free, and they always have salad!

    Cons

    Coming from a resort that took care of their guests, it truly shows. Working in hospitality it is sad to see how fellow team members and management does not care how their guests feel or try to resolve guest issues. Working in such an entry level position, nobody wants to listen to you!
    Pay is far below what you should be making in a resort.

    Advice to ManagementAdvice

    The GM came into my orientation asking what the number one thing he was looking for. I replied guest satisfaction and pleasing all the guests. His response was "We'll get back to that." following up with, "We're looking for profitability, money!" This was unheard of from me, as I have been drilled time and time again that the guest is always right, you are here for the guest, and we want to make a special memory for the guest. While doing that you will end up obtaining profit and a repeat guest. You do not tell the front line that, save it for upper management meetings. I should have walked out that day, the only regret I have.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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